Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick McGill's Airport Toyota
Alcoa, TN
1,171 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,171 reviews
December 29, 2021
The service reception was quick and efficient. I appreciate the phone and lap top area to use while I wait. The service advisor explained the work done and was very accommodating. appreciate the phone and lap top area to use while I wait. The service advisor explained the work done and was very accommodating. More
by tg23
Employees Worked With
Patrick McGill
December 22, 2021
Audrey created a wonderful car buying experience. As a single mother, buying a car can often be intimidating. She made the process simple, smooth, and comfortable. She is very friendly and easy to talk wi single mother, buying a car can often be intimidating. She made the process simple, smooth, and comfortable. She is very friendly and easy to talk with. She took the time to make sure I had everything I needed and felt comfortable in the new car. I would highly recommend anyone buy a car from Audrey! More
by meggiepenn03
Employees Worked With
Audrey
December 08, 2021
Tami Housley is always the consummate professional. She is extremely thorough and able to answer all my questions. She is polite and approachable. Most importantly, she provides excellent feedback and fo is extremely thorough and able to answer all my questions. She is polite and approachable. Most importantly, she provides excellent feedback and follow up for all work completed. It is always a joy to service my vehicle at Rick McGill's with Tami as my Service Advisor. More
by ScottV
Employees Worked With
Tami Housley
December 08, 2021
Very friendly and professional serviceHappy, Happy, Very friendly and professional service Happy, Happy, Happy, Happy, Happy, Happy, Happy, Happy, Happy, Happy Very friendly and professional service Happy, Happy, Happy, Happy, Happy, Happy, Happy, Happy, Happy, Happy More
by roeboone
Employees Worked With
Robbyn Hicks
December 01, 2021
Service was done in the time they said it would be by Service was done in the time they said it would be by professional and friendly people. Great job. Service was done in the time they said it would be by professional and friendly people. Great job. More
by htl43
Employees Worked With
Dawn Fellows
November 30, 2021
We recently moved from Florida where we had a 20+ year relationship established with Gettel Toyota in Bradenton. This was my first servicing at your shop. I was impressed by the friendliness and efficie relationship established with Gettel Toyota in Bradenton. This was my first servicing at your shop. I was impressed by the friendliness and efficiency provided by Robbyn Hicks. Overhearing her interact with other clients reinforced my first impression or her level of service. My wife will be bringing her Avalon in for service in the next week or so and I feel confident she will be taken care of and not taken advantage of as I believe occurred before we moved our servicing to Gettel and now to you. Thanks so much More
by Vision.quest2
Employees Worked With
Robbyn, Hicks
November 30, 2021
Jeremy Webb sold us our new Rav 4. For the first time in my life, I actually had a pleasant car-buying experience. Jeremy was polite, honest, and easy to deal with. I highly recommend him and Rick McGill's my life, I actually had a pleasant car-buying experience. Jeremy was polite, honest, and easy to deal with. I highly recommend him and Rick McGill's Airport Toyota. More
by rsherfy
Employees Worked With
Jeremy Webb
November 30, 2021
These guys always go above and beyond, when it comes to getting my vehicle serviced! They underpromise yet always over deliver! You guys and ladies Rock! getting my vehicle serviced! They underpromise yet always over deliver! You guys and ladies Rock! More
by Freddie.bagwell511
Employees Worked With
Gary sergeant
