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Rick McGill's Airport Toyota
Alcoa, TN
1,171 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,171 reviews
April 29, 2021
Went here just traveling through from NC ,needed my Camry checked out,Robin in service department was very helpful and took care of problems to my satisfaction checked out,Robin in service department was very helpful and took care of problems to my satisfaction More
by R
Employees Worked With
Robin
April 28, 2021
Always friendly and helpful. Excellent service. Wonderful staff. Thank you. I have always had a positive experience at your service department. You have wonderful employees. Wonderful staff. Thank you. I have always had a positive experience at your service department. You have wonderful employees. More
by fseymour07
Employees Worked With
Shannon
April 24, 2021
Took my Tacoma in for it's first oil change. Although I didn't have an appointment, Eddie Tweed took me right in and the service was completed with 45 minutes. Eddie took time to locate me in the front lo didn't have an appointment, Eddie Tweed took me right in and the service was completed with 45 minutes. Eddie took time to locate me in the front lobby area to tell me my vehicle was ready. He also, explained the 5 visit oil service program that I plan to enroll in. Larry Elder More
by Larry Elder
Employees Worked With
Eddie Tweed
April 24, 2021
Professional required service supplied with complete explanation along with a free car wash (greatly needed). I would appreciate a little quicker service considering an appointment was made. explanation along with a free car wash (greatly needed). I would appreciate a little quicker service considering an appointment was made. More
by Tom S
Employees Worked With
Shannon Gilmore
April 22, 2021
Service was very professional and fast. Much faster that I'd expected considering my previous experiences at other dealerships! Waiting areas were clean and neat. Will definitely go there for all service! I'd expected considering my previous experiences at other dealerships! Waiting areas were clean and neat. Will definitely go there for all service! More
by pharmaboytn
Employees Worked With
Gary
April 22, 2021
First service on new RAV4. In and out in good time with no issues. Comfortable waiting area with good space for social distancing Very pleasant visit. no issues. Comfortable waiting area with good space for social distancing Very pleasant visit. More
by Madman
Employees Worked With
don't remember
April 21, 2021
Wonderful experience and the very best customer service. Chris Clevenger was great, attentive and very helpful. Sonja Booker is a very sweet lady. After I made up my mind to the vehicle I wanted everyt Chris Clevenger was great, attentive and very helpful. Sonja Booker is a very sweet lady. After I made up my mind to the vehicle I wanted everything else moved right along. Love my new Highlander Platinum - pure luxury. More
by krh1568
Employees Worked With
Chris Clevenger
April 10, 2021
Matt was incredibly helpful and considerate. He explained the issue thoroughly and went the extra step to loop in the service technician. Top rated experience and one of the reasons we prefer going a little the issue thoroughly and went the extra step to loop in the service technician. Top rated experience and one of the reasons we prefer going a little out of our way to get to this dealership. Thanks! More
by AE
Employees Worked With
Matt
