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Rick McGill's Airport Toyota
Alcoa, TN
1,171 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,171 reviews
April 10, 2021
As always, Robbyn Hicks is helpful and great on customer service. My visit, including recall correction and various other services, was relatively quick and complete service. My visit, including recall correction and various other services, was relatively quick and complete More
by Csr
Employees Worked With
Robbyn Hicks
March 22, 2021
Fast efficient service. described problemdescribed Fast efficient service. described problem described solution done, done, done, done, done, done, done, done, done, done, done, done, done, done, d Fast efficient service. described problem described solution done, done, done, done, done, done, done, done, done, done, done, done, done, done, done, done, done, done, More
by jhnelms
Employees Worked With
name unknown
March 13, 2021
Excellent experience. Christopher Clevenger was great, Professional, very helpful and attentive. Helped me to find the vehicle I was looking for. The manager and staff were very friendly and so helpful Professional, very helpful and attentive. Helped me to find the vehicle I was looking for. The manager and staff were very friendly and so helpful as well, all my questions were answered. Always enjoyed dealing with Rick McGill's Toyota More
by krh1568
Employees Worked With
Christopher Clevenger
March 10, 2021
Maintenance team is great. Very personable and straight up about what’s needed. Robin and Shannon in particular. They always take great care of me! up about what’s needed. Robin and Shannon in particular. They always take great care of me! More
by JDtundra
Employees Worked With
Robin
March 08, 2021
I was greeted by Shannon Gilmore who was patient in hearing what I wanted to add to my service that day, directed me to the client area and went through the service that was completed. All my question hearing what I wanted to add to my service that day, directed me to the client area and went through the service that was completed. All my questions were answered, even the details/explanations of the bill when I went to pay. And it took less time than I thought it would! More
by skandrea
Employees Worked With
Shannon Gilmore
