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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,171 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us! We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit. Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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3145 Alcoa Hwy

Alcoa, TN

37701

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Showing 1,171 reviews

February 12, 2021

Always a pleasure to have my RAV4 serviced at Rick McGill's Toyota. The service department is always ready for my car and when the inspection is over, they go over all of the service actions they too More

by Fran 123
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks and the mechanics in the garage area.
February 11, 2021

Brought my Tacoma in for Service. Robin ((service writer who checked me in) was exceptional in addressing my issue and getting it to the right person to fix it.. The service technician, Matt, rode with me More

by flyboy
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Recommend Dealer
Yes
Employees Worked With
Robin and Matthew
January 31, 2021

Friendly service, knowledgeable and helpful in answering my questions. Explaining how new options on the vehicle worked and easing my mind with the operation. Overall a pleasant experience. More

by DianeFB4U
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Recommend Dealer
Yes
Employees Worked With
Chris
January 30, 2021

We were in for service. Bought the Highlander there in November, 2019. Nothing but positive things to say about your service department. We actually bought the 2019 Highlander while I was sitting in the More

by gotwell2
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Recommend Dealer
Yes
Employees Worked With
Do not remember names we worked with
January 27, 2021

Consistently good customer service and trustworthy care for my vehicle. I’ve never been disappointed. I will continue to use their service and look there first when shopping for a new car. More

by khammont
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Recommend Dealer
Yes
Employees Worked With
Shannon
January 27, 2021

Efficient and professional. Everyone was so nice. The lady that checked me in was very nice and helpful. I wish I had her name. Love my Toyota. More

by llong1
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Recommend Dealer
Yes
Employees Worked With
Can't remember
January 22, 2021

Henry and all the employees were very friendly and professional. They called and told me what needed to be done and told me the price. More

by Martha
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Price
Recommend Dealer
Yes
Employees Worked With
Henry and Shannon
January 21, 2021

Efficient and professional. Great system for scheduling appointments online. Smooth check in and courteous service personnel like Shannon to greet you, make you comfortable and alert you when service is c More

by swiceta
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Price
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
January 16, 2021

Quick and complete. Always get info on what may be needed in next visit. May need tires. May need filters, etc. and get a call when completed. More

by Virgil Corcoran
Customer Service
Quality Of Work
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Recommend Dealer
Yes
Employees Worked With
Service rep- don't remember name.
January 09, 2021

The person who checked me in was helpful and courteous - and masked. The work was done promptly; I'll find out about how well later. More

by william-kern
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
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