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Rick McGill's Airport Toyota
Alcoa, TN
1,173 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,173 reviews
October 22, 2019
Friendly and efficient Welcomed by Robyn who noted my 85K Prius "needs" and saw that they were effectively taken care of in a very timely manner while I waited. Thank you! Welcomed by Robyn who noted my 85K Prius "needs" and saw that they were effectively taken care of in a very timely manner while I waited. Thank you! More
by Prius 85K
Employees Worked With
Robyn
October 20, 2019
New tires, alignment and sensor Very satisfied with new tires and the time it took to get them. I have you great marks. Don’t ask me to add more. Review is too difficult to complete Very satisfied with new tires and the time it took to get them. I have you great marks. Don’t ask me to add more. Review is too difficult to complete More
by Kim Lane
Employees Worked With
Don’t know
October 18, 2019
Service Everyone did a great job, took me in on time and completed the service in a timely manner. So with the remaining three words, Great 👍 Everyone did a great job, took me in on time and completed the service in a timely manner. So with the remaining three words, Great 👍 More
by Slim
Employees Worked With
Don’t know name
October 12, 2019
Tire needed to be fixed. We brought a tire in to be fixed. Ended up buying a new tire. We waited to get it changed out. All the people were super nice! We brought a tire in to be fixed. Ended up buying a new tire. We waited to get it changed out. All the people were super nice! More
by Pookie
Employees Worked With
Don’t remember. Sorry!
October 10, 2019
QUICK AND EASY I DROPPED MY CAR OFF AND IT WAS READY VERY QUICKLY AND EVERYTHING WAS DONE WELL. THE PRICE WAS GOOD TOO BUY 3 GET ONE FOR FREE. I DROPPED MY CAR OFF AND IT WAS READY VERY QUICKLY AND EVERYTHING WAS DONE WELL. THE PRICE WAS GOOD TOO BUY 3 GET ONE FOR FREE. More
by sharyf33
Employees Worked With
ROBBYN HICKS
October 08, 2019
Gave me more on my trade than any other dealers offered. Love my new Toyota. Great purchase process. Very impressed they went over every gesture the new truck had and how to use all of the options before l Love my new Toyota. Great purchase process. Very impressed they went over every gesture the new truck had and how to use all of the options before leaving the lot. More
by cmb921
Employees Worked With
John
October 06, 2019
The Service Department at Rick McGill was really great for working me in. I didn’t have a appointment but my 4Runner needed a oil change my Son was driving the vehicle and was home from college which was for working me in. I didn’t have a appointment but my 4Runner needed a oil change my Son was driving the vehicle and was home from college which was about 2 hours away I really appreciate that they worked me in and I will return to them for all of my services needed More
by Danny Thompson
Employees Worked With
Robin Hicks and Gary Sergent
October 05, 2019
Great Experience Pleasant & informative sales staff. Low pressure sales, not pushy at all, made buying a car an enjoyable experience! Financing staff was very pleasan Pleasant & informative sales staff. Low pressure sales, not pushy at all, made buying a car an enjoyable experience! Financing staff was very pleasant & knowledgeable, which altogether made it easy to buy the vehicle we wanted. More
by Kevin
Employees Worked With
Jeremy Williams , salesperson. Cannot remember managers name or financial persons name
October 04, 2019
This is the 2nd vehicle we've purchased from Rick MaGill Airport Toyota. Chris worked with us to find the perfect car. He knew our situation and worked within our guidelines. Hopefully we won't need a car Airport Toyota. Chris worked with us to find the perfect car. He knew our situation and worked within our guidelines. Hopefully we won't need a car for a while, but if we do, we will surely return to Chris and Rick maGill More
by Poppydoo
Employees Worked With
Chris Dykes
October 04, 2019
great service from Chuck Chuck knew the car we wanted and had it ready for us to lease. Great customer service from the financial dept. I am enjoying our new car. Chuck knew the car we wanted and had it ready for us to lease. Great customer service from the financial dept. I am enjoying our new car. More
by 100419 auto
Employees Worked With
Chuck Farhat
