Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick McGill's Airport Toyota
Alcoa, TN
1,171 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,171 reviews
December 28, 2024
had what i wanted in stock, nick morrow and jeremy web worked with me on my trade in, also bought a used vehicle for my grandaughter while i was there worked with me on my trade in, also bought a used vehicle for my grandaughter while i was there More
by scubadoug15
Employees Worked With
nick morrow and jeremy web
December 23, 2024
Hanna was a rockstar who answered all of our questions and was very knowledgeable. She was able to walk us through and guide us for what was a first time new car purchase. Didn't feel pushed or forced int and was very knowledgeable. She was able to walk us through and guide us for what was a first time new car purchase. Didn't feel pushed or forced into anything it was akin to just having a lunch with a friend and talking about what was going on in life to drive to making a new purchase. Ben was great with the finance side of things. He didn't make any part of it hard and was willing to work with us on all parts. He was also very knowledgeable and made the process easy. More
by DanteJValentine
Employees Worked With
Hanna, Ben
December 17, 2024
Matt was a great salesperson. Management was very nice as well. Buying experience was quick and easy. Highly recommend this dealership. Management was very nice as well. Buying experience was quick and easy. Highly recommend this dealership. More
by J Wallace
Employees Worked With
Matt Cole
November 22, 2024
This was my first experience having my car serviced. My husband passed away a few months ago and he always took care of the cars. The service department was very helpful in explaining with what needed My husband passed away a few months ago and he always took care of the cars. The service department was very helpful in explaining with what needed to be done and got me in and out in a reasonable time even though their computer was down and they had told me I might have a longer than normal wait. More
by Suzanne
Employees Worked With
Do not remember
November 20, 2024
I spent 3 hours and 45 minutes getting an oil change and them suggesting I do over $4,000 maintenance on my car. I have been a customer for 20 years and the service has continued to get worse. It was won them suggesting I do over $4,000 maintenance on my car. I have been a customer for 20 years and the service has continued to get worse. It was wonderful when I bought the car and brought it in for service. However. the past few years, all they want to do is make money. You have lost a customer. More
by dotmills1027
Employees Worked With
Tami
