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Rick McGill's Airport Toyota
Alcoa, TN
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,174 reviews
April 08, 2019
The salesman, Jeremy, was knowledgeable and helped with our This is the second Toyota we have purchased from Rick McGills and the service has been very good. We could not be more pleased with our experience. This is the second Toyota we have purchased from Rick McGills and the service has been very good. We could not be more pleased with our experience. More
by Don
Employees Worked With
Jeremy, Ben
April 07, 2019
New RAV4 purchase Very friendly staff that answered all of our questions, Doug was very professional to deal with, and explained all the features that the car came with Very friendly staff that answered all of our questions, Doug was very professional to deal with, and explained all the features that the car came with to us, and all of the options that we had. Doug was not pushy at all, which is very refreshing when it comes to car salesmen in general. More
by igocolts
Employees Worked With
Doug Hicks
April 05, 2019
Thankful The price was more than I had planned and was ready for, but they did everything they could for me to help make the deal happen because my own car wa The price was more than I had planned and was ready for, but they did everything they could for me to help make the deal happen because my own car was no longer viable. Great Folks! I finally got the car I’ve wanted for a long time :) More
by PJwPrius
Employees Worked With
Sierra, Steve, Chris, Bill, Rick
April 05, 2019
Very good This is my second purchase from McGill's. Both times I have been satisfied with my dealings. The sales people are very knowledgeable and friendly. This is my second purchase from McGill's. Both times I have been satisfied with my dealings. The sales people are very knowledgeable and friendly. More
by Bob238
Employees Worked With
Jennie
April 04, 2019
We brought our 2015 Sienna for the recall on the back doors. We were received by Robin who was very courteous and knowledgeable. We requested the vehicle be ready by 1:30 and it was ready by then. Excellent serv We were received by Robin who was very courteous and knowledgeable. We requested the vehicle be ready by 1:30 and it was ready by then. Excellent service More
by Bobi
Employees Worked With
Robin a female
April 03, 2019
Excellent experience from start to finish! Gavin Schauffler was very helpful and professional at every step in the buying process. Highly recommended sales person, as is the dealer! Gavin Schauffler was very helpful and professional at every step in the buying process. Highly recommended sales person, as is the dealer! More
by FirsttimeToyotabuyer
Employees Worked With
Gavin Schauffler
April 02, 2019
Very good, prompt and professional Was taken in a bit early, service explained before and after the appointment and completed in a timely manner. Robyn was great in handling the process Was taken in a bit early, service explained before and after the appointment and completed in a timely manner. Robyn was great in handling the process More
by Kenny
Employees Worked With
Robyn
April 01, 2019
Everything went great no problems. This was the third car that I have purchased from your dealership and if I wasn't pleased with the service I would not have returned to purchase two m This was the third car that I have purchased from your dealership and if I wasn't pleased with the service I would not have returned to purchase two more cars. More
by enjoyret
Employees Worked With
Nick Creamer
March 30, 2019
Great Experience Nick was so knowledgeable and helpful! Buying a car has been exhausting in the past but our purchase this time was surprisingly pleasant. Thanks to Nick was so knowledgeable and helpful! Buying a car has been exhausting in the past but our purchase this time was surprisingly pleasant. Thanks to all at Rick McGill. More
by Stanley
Employees Worked With
Nick, Sierra
March 27, 2019
Excellent Service I brought my vehicle in for a manufacturer recall. The service I received from the initial making of the appointment to completion of the repair work I brought my vehicle in for a manufacturer recall. The service I received from the initial making of the appointment to completion of the repair work was excellent. Customer service is top-notch. More
by DJB63
Employees Worked With
Don't remember - sorry
