Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick McGill's Airport Toyota
Alcoa, TN
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,174 reviews
March 26, 2019
proud guest Robyn was excellent as always.as a service advisor. The service was done in a timely manner and done well. You guys have serviced my truck since I m Robyn was excellent as always.as a service advisor. The service was done in a timely manner and done well. You guys have serviced my truck since I moved here in 2014. More
by littlehud12
Employees Worked With
Robyn
March 23, 2019
Caring customer oriented This is one of the most ethical mechanics I have ever experienced. They are one of the reasons I bought a new toyota. I know they will be honest with This is one of the most ethical mechanics I have ever experienced. They are one of the reasons I bought a new toyota. I know they will be honest with me and quickly get my car back on the road. Maintainance is also affordable. More
by Meep
Employees Worked With
Robin
March 15, 2019
Quick, polite and professional service This was my first new-car checkup and I expected it would take over an hour, so I took something to read but didn't get far. The employees at McG This was my first new-car checkup and I expected it would take over an hour, so I took something to read but didn't get far. The employees at McGill's are very professional and polite. They had my car ready very quickly and explained what they had done. So now I'm looking forward to my next visit. More
by Ellie
Employees Worked With
Don't remember. So sorry!
March 10, 2019
Quick service Robyn, a service writer worked me in quickly to have my brakes checked. Just one of the great employees at Rick McGills. I highly recommend this dea Robyn, a service writer worked me in quickly to have my brakes checked. Just one of the great employees at Rick McGills. I highly recommend this dealership. More
by Danny Millholland
Employees Worked With
Robyn
March 08, 2019
Brad Chambers is awesome! He was so helpful and all around a very nice guy. He cracked jokes and made me feel like he was friend. Would definetly come back to see him again. 10 He was so helpful and all around a very nice guy. He cracked jokes and made me feel like he was friend. Would definetly come back to see him again. 10/10 would recommend. More
by maddddd
Employees Worked With
Brad Chambers
March 06, 2019
Right on time quick service Great dealership . Clean , and everyone was soo nice and asked if I needed anything while my work was completed. Had my vehicle right there waiting at Great dealership . Clean , and everyone was soo nice and asked if I needed anything while my work was completed. Had my vehicle right there waiting at the door and I didn’t have to walk all over the lot in the cold. More
by Trythison
Employees Worked With
Can’t remember their names
March 03, 2019
Shannon was very helpful in meeting my needs. I had trouble with my radio. Shannon ensured that it was fixed promptly and correctly while I was there. I didn't have to make another appointment. I had trouble with my radio. Shannon ensured that it was fixed promptly and correctly while I was there. I didn't have to make another appointment. I appreciate his commitment to customer service. More
by 22 year toyota owner
Employees Worked With
Shannon
March 02, 2019
Great experience as always! I won’t buy a vehicle anywhere else! Steve Marsh is the very best! He’s sold us 2 vehicles now! By far the best experience every time! I won’t buy a vehicle anywhere else! Steve Marsh is the very best! He’s sold us 2 vehicles now! By far the best experience every time! More
by morgsharplove
Employees Worked With
Steve Marsh
March 01, 2019
100,000 mile service The sales person (Robyn) made sure the work order was correct that I understood what was being done. She was also friendly and courteous. The mechan The sales person (Robyn) made sure the work order was correct that I understood what was being done. She was also friendly and courteous. The mechanic (Nick) also explained what it was going to take to do the job. There were no problems with the service. More
by pearson42
Employees Worked With
Robyn and Nick
February 28, 2019
2019 Sienna first free service When I arrived in the service bay, not technicians were busy with other customers. After several minutes one of the technicians was finally available When I arrived in the service bay, not technicians were busy with other customers. After several minutes one of the technicians was finally available to help me. Everything went smoothly after that. Service was quick and they found no problems with my vehicle. I also own another Toyota that i have Services at Rick McGill’s Toyota. I have always been pleased with the service that I have received. I have recommended Rick McGill’s to other people. More
by Satisfied Customer
Employees Worked With
I do not know the names of the employees
