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Rick McGill's Airport Toyota
Alcoa, TN
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,174 reviews
February 04, 2019
Great Service We went into the dealership just looking, and we ended up walking out with my dream car. Herb and the other associates were beyond helpful, very frien We went into the dealership just looking, and we ended up walking out with my dream car. Herb and the other associates were beyond helpful, very friendly, and made sure we were comfortable with our purchase! I would highly recommend them! More
by aharrison
Employees Worked With
Herb
February 04, 2019
Quick and easy service I made an appointment to have a license plate light assembly replaced, was told I could expect about an hour wait. I arrived at 8:50 and was back on t I made an appointment to have a license plate light assembly replaced, was told I could expect about an hour wait. I arrived at 8:50 and was back on the road at 9;11. Actual price paid was less than the estimate. Very pleased with the service. More
by Wayne_Zurl
Employees Worked With
Bryan Banuelos
January 31, 2019
Great service Painless, fast, friendly and honest. Would go back again. Brad couldn’t have been more helpful Would recommend to friends and family. Thank you Brad Painless, fast, friendly and honest. Would go back again. Brad couldn’t have been more helpful Would recommend to friends and family. Thank you Brad. More
by Tracey
Employees Worked With
Brad Chambers
January 28, 2019
Excellent Customer Service Rick McGill has always been excellent with us. If we are buying a car or getting the car serviced. There top notch at customer service! Rick McGill has always been excellent with us. If we are buying a car or getting the car serviced. There top notch at customer service! More
by Angela Arp
Employees Worked With
Robbyn Hicks
January 28, 2019
Superb Service Robbyn Hicks checked me in and when she saw that the service was an estimated four hour job she asked if I would like a car so I didn't have to wait s Robbyn Hicks checked me in and when she saw that the service was an estimated four hour job she asked if I would like a car so I didn't have to wait so long in the waiting room. She called Enterprise and they picked me up and provided a car so I could go take care of some things while my car was in the shop. Every time I've brought the car in Robbyn has bee very friendly and helpful. More
by centurian803
Employees Worked With
Robbyn Hicks
January 28, 2019
Pleasant people Friendly welcome. Efficient information collection using ipad. Adequate waiting room. Employee quickly cleaned up spill made by. customer. Suitable wa Friendly welcome. Efficient information collection using ipad. Adequate waiting room. Employee quickly cleaned up spill made by. customer. Suitable waiting time for service to be completed. More
by George
Employees Worked With
Dont remember
January 26, 2019
Purchasing experience Excellent purchasing experience. Will remember next time I need a vehicle. Salesman and manager were very easy to work with and did not make you fill Excellent purchasing experience. Will remember next time I need a vehicle. Salesman and manager were very easy to work with and did not make you fill uncomfortable. More
by caa4661917
Employees Worked With
Steve Marsh
January 26, 2019
Service was efficient. Service staff was friendly and helpful. They explained service and cost and the time it would take. Service waiting area was clean and comfortable. Service staff was friendly and helpful. They explained service and cost and the time it would take. Service waiting area was clean and comfortable. Service was performed in a timely manner. More
by Highlander 16
Employees Worked With
Tami Housely
January 24, 2019
Consistent good service I have come to Rick McGills for oil changes and service for 8 1/2 years now because I can count on their consistency and quality. I have come to Rick McGills for oil changes and service for 8 1/2 years now because I can count on their consistency and quality. More
by khammont
Employees Worked With
Not sure of her name but the woman that checked us in. Is that Tabitha?
January 21, 2019
Service experience was excellent. I set the appointment and arrived with them ready for me and I was out in a reasonable amount of time. experience was excellent. I set the appointment and arrived with them ready for me and I was out in a reasonable amount of time. More
by Leach826
Employees Worked With
Robbyn Hicks
