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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us! We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit. Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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3145 Alcoa Hwy

Alcoa, TN

37701

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Showing 1,174 reviews

July 26, 2018

Excellent routine service and A/C diagnostics Handled promptly and received excellent communication concerning air conditioning problem. Evaporator coil failure diagnosed and given detailed estim More

by swiceta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ricky
July 25, 2018

Awesome service The service manager as well as tech that performed the work, were dedicated to solving the issue. It was apparent that my satisfaction was most impo More

by JDtundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garret, Gifford (service tech)
July 24, 2018

Nice experience What you would expect form a great service center. They were prompt at intake bay and my car was taken back immediately. There is plenty of room to More

by sgdwtd
Recommend Dealer
Yes
Employees Worked With
A couple different ones since it was the lunch our when I was there.
July 24, 2018

First Service My car was due for it's first service. I called and made arrangements. They picked up my card, serviced it and brought it back to me. Easy Peasy! More

by grannykk
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
July 22, 2018

Quick and friendly. The Toyota team was friendly as always and serviced my car quickly. I appreciate having that Keurig coffee maker for the wait. Thanks to the staff a More

by JN
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Recommend Dealer
Yes
Employees Worked With
Robin
July 20, 2018

Successful Visut I took my car in to have a regular 5,000 mile service. As always, the staff was courteous and knowledgeable. Got me in and out in an efficient manner More

by Ladydi
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Not sure
July 18, 2018

Great Service My car was taken in immediately upon arrival. The service rep was kind and instructive in her account of what would be happening to my car. She expl More

by Fran 123
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Recommend Dealer
Yes
Employees Worked With
Donna Ph Inney, Robin Hicks
July 17, 2018

Troouble With tires I have had a bad experience with getting my leased RAV 4 tires corrected. Your service Mgr. was the only one that even seemed to care. The tires went More

by David C
Customer Service
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Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Garrett only one that seemed to care and wanted to help and he DID
July 17, 2018

Outstanding Service Airport Toyota's service is outstanding. They are courteous and knowledgeable and I was never ripped off with unnecessary repairs. They have great s More

by Rajan314
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks. She is outstanding. I trust her a 110% to take good care of my little Toyota Echo.
July 16, 2018

oil change and tire rotation The next morning I noticed a clanking noise...nut on back passenger side wheel was spinning between wheel and hubcap. This is the first negative expe More

by djb2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not remember
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