Rick McGill's Airport Toyota
Alcoa, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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First Service My car was due for it's first service. I called and made arrangements. They picked up my card, serviced it and brought it back to me. Easy Peasy! My car was due for it's first service. I called and made arrangements. They picked up my card, serviced it and brought it back to me. Easy Peasy! More
Nice experience What you would expect form a great service center. They were prompt at intake bay and my car was taken back immediately. There is plenty of room to What you would expect form a great service center. They were prompt at intake bay and my car was taken back immediately. There is plenty of room to sit and relax or to walk around if you choose. Vehicle returned in great shape with the inspection sheet filled out. More
Quick and friendly. The Toyota team was friendly as always and serviced my car quickly. I appreciate having that Keurig coffee maker for the wait. Thanks to the staff a The Toyota team was friendly as always and serviced my car quickly. I appreciate having that Keurig coffee maker for the wait. Thanks to the staff and to Rick McGill's. More
Successful Visut I took my car in to have a regular 5,000 mile service. As always, the staff was courteous and knowledgeable. Got me in and out in an efficient manner I took my car in to have a regular 5,000 mile service. As always, the staff was courteous and knowledgeable. Got me in and out in an efficient manner. More
Great Service My car was taken in immediately upon arrival. The service rep was kind and instructive in her account of what would be happening to my car. She expl My car was taken in immediately upon arrival. The service rep was kind and instructive in her account of what would be happening to my car. She explained it would be up to an hour wait for the 6 month service but the car was done in less time. I have always received excellent service. The facility is clean and very inviting. The waiting room offers coffee, water, and snacks. Enjoy my visits. More
Outstanding Service Airport Toyota's service is outstanding. They are courteous and knowledgeable and I was never ripped off with unnecessary repairs. They have great s Airport Toyota's service is outstanding. They are courteous and knowledgeable and I was never ripped off with unnecessary repairs. They have great service reps. More
Troouble With tires I have had a bad experience with getting my leased RAV 4 tires corrected. Your service Mgr. was the only one that even seemed to care. The tires went I have had a bad experience with getting my leased RAV 4 tires corrected. Your service Mgr. was the only one that even seemed to care. The tires went bad in less than a year and was told I would have to contact the tire co. I did and they sent me to a local dealer that said the wear on the tires was caused by the front end being out of line. I mentioned this to the service dept. and was told nothing was wrong. I took a trip to AL. and was having problem with the tires so I went to a Toyota dealer there and again was told the front end was out of line. I am sorely disappointed in the way the service Dept. has handled this from the very start and the dealer for having such cheap tire on a new car. Any car costing 28.000 or more should have quality tires I think. More
oil change and tire rotation The next morning I noticed a clanking noise...nut on back passenger side wheel was spinning between wheel and hubcap. This is the first negative expe The next morning I noticed a clanking noise...nut on back passenger side wheel was spinning between wheel and hubcap. This is the first negative experience I have had with the service department. Always treated so kindly. More
Excellent service RIck McGills Airport Toyota service department is fast and efficient. They also are very respectful of their clientele. This was within the 2 year f RIck McGills Airport Toyota service department is fast and efficient. They also are very respectful of their clientele. This was within the 2 year free service on my Toyota Rav4 and I also received a free carwash! Great job! I have nothing but good things to say about this business. More
Excellent service with people who are expert and kind. I will never buy another car unless it is a Toyota because of the ease of getting service and the free service. We were there only 45 minutes unti I will never buy another car unless it is a Toyota because of the ease of getting service and the free service. We were there only 45 minutes until our car was ready. We liked the 6 o'clock time because my husband is still working at 85 and needed to come then. More









