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Rick McGill's Airport Toyota
Alcoa, TN
1,171 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us!
We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.
Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,171 reviews
March 16, 2018
Service Review Great new service center staff person (Brian). Professional and provided prompt friendly service. A very positive experience. New Hylander service Great new service center staff person (Brian). Professional and provided prompt friendly service. A very positive experience. New Hylander serviced at 5,000 miles. All service performed well. More
by DEJ
Employees Worked With
Brian
March 13, 2018
Great inspection. During inspection, tires were determined to need replacing. Was able to buy Michelin tires at the best price anywhere. Was getting ready to go on vaca During inspection, tires were determined to need replacing. Was able to buy Michelin tires at the best price anywhere. Was getting ready to go on vacation, so this was a safety situation for me. Shannon was very knowledgeable, and pleasant and let me make the decision to replace tires without any pressure. More
by Golf General
Employees Worked With
Shannon, don't remember others names but all were very nice.
March 12, 2018
35K Maintenance Everything went well. Dedicated, amicable helpful customer service., I have been coming to Rick McGill's since 1985, my first Corolla. Everyone has Everything went well. Dedicated, amicable helpful customer service., I have been coming to Rick McGill's since 1985, my first Corolla. Everyone has always been great! More
by Gloria10
Employees Worked With
Robin and ?
March 11, 2018
experience was great Our experience was great! Everyone was friendly and helped us and we will be back and will recommend your dealership and mr marsh was great Our experience was great! Everyone was friendly and helped us and we will be back and will recommend your dealership and mr marsh was great More
by Austin
Employees Worked With
Steve marsh
March 08, 2018
Good service as always Faithful McGill's owner - always good sales and service - on time with completed service - answered all questions - if buying a new 2019 I will certai Faithful McGill's owner - always good sales and service - on time with completed service - answered all questions - if buying a new 2019 I will certainly check out Rick McGill's THANK YOU. More
by dghTn
Employees Worked With
Service and sales
March 07, 2018
Pleasant and accomidating Everyone did what was needed to resolve my problem. They took me and my truck on a test drive in order to see what was going on. Then told me what t Everyone did what was needed to resolve my problem. They took me and my truck on a test drive in order to see what was going on. Then told me what they recommended should be done. Problem solved-----Thanks. More
by Beck
Employees Worked With
John,Robin
March 07, 2018
Fast , Friendly, Professional, 5 Stars !!!!! Awesome to deal with !!! Will never choose another dealership after the awesome and excellence that was shown from Rick McGills Toyota!!! 5 stars all Awesome to deal with !!! Will never choose another dealership after the awesome and excellence that was shown from Rick McGills Toyota!!! 5 stars all the way !!! More
by Jasonvols
Employees Worked With
Mike Harrison
March 07, 2018
Prompt professional service Service personnel were very courteous, friendly, and professional. The time for the service was less than expected. Great experience. Thanks, Rick McG Service personnel were very courteous, friendly, and professional. The time for the service was less than expected. Great experience. Thanks, Rick McGill Toyota I truly appreciate it. My time is important to me. More
by patp
Employees Worked With
Jeffrey Palmore
March 07, 2018
New Lease of 2018 Toyota Camary XSE Steve Marsh was Great to work with and working with Tim Mcquain in finance was easy and would recommend them to all my friends & family Steve Marsh was Great to work with and working with Tim Mcquain in finance was easy and would recommend them to all my friends & family More
by ivapower
Employees Worked With
Steve Marsh
March 07, 2018
Oil change and tire rotation Jeff did an excellent job explaining the results of the required service. He also explained to me how to use my Bluetooth in my vehicle. Jeff did an excellent job explaining the results of the required service. He also explained to me how to use my Bluetooth in my vehicle. More
by Jeff123
Employees Worked With
Jeff
