Back

Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,174 Reviews
Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us! We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit. Rick McGill's is not just your Knoxville Toyota dealership; we also provide car maintenance services to our customers. Our factory-trained technicians are ready to provide quality repairs and services to your vehicle. Schedule your next service appointment easily online or by phone. We look forward to helping you through your car buying process.
Contact Dealership

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

By Type

Showing 1,174 reviews

January 25, 2018

Very efficient check-in service. Very efficient check in service. The person (woman) checking me in was ready to help me as soon as I drove in, was very efficient and knowledgeable a More

by martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get this woman's name.
January 21, 2018

Great Service, Last appt of the day Great service even though I had the last appt of the day. The service adviser was perfect. Great guy, just can't remember his name:( More

by suzycpht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember
January 19, 2018

Perfect service experience This was another of the complimentary service visits for my Tacoma. I arrived ten minutes early. I was taken early and the truck was finished in less More

by Wayne_Zurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Adviser Craig Manners #1191
January 17, 2018

They went above and beyond! Shannon Gilmore, the Assistant Service Manager, is always so helpful and accommodating! He really does go above and beyond in assisting my needs! Hi More

by Sienna Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
January 16, 2018

Service Bring Purchase We followed our Service Advisor (Robbyn) to Rick McGill's due to her professionalism, honesty, and caring personality. So when we had to unexpectedly More

by Toyota Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbyn for Service; Doug Hicks for Sales.
January 16, 2018

so quick Not knowing for sure how long it would take to drive from Oak Ridge, I left early. It only took 35 minutes this time so I arrived early. However, they More

by judy5513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
man at the service desk
January 14, 2018

Pleased customer We bought the car there ten years ago and still come there for service. Terry Sparks has always been the one to work on the car and he is really good More

by Laldy Driver
Recommend Dealer
Yes
Employees Worked With
Terry Sparks
January 11, 2018

Service on My Tacoma. I was treated very professionally and courteously. The work was done in a very timely manner and done well. More was done than I expected with no char More

by b56924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 10, 2018

Customer Service Excellent Always take our 2013 Tundra bought new from Rick McGill's back for service here. Excellent customer service and always helpful. Issues resolved and More

by JimmyJigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
January 08, 2018

Excellent Service Again Just like with my other experiences with the Service Dept at Rick McGill's, I was quite pleased. The staff was very friendly and the service was perf More

by JN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Phinney, Michael Garrett
...
93
...