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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,079 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,079 Reviews of Rick McGill's Airport Toyota

December 31, 2016

Emergency Service Discovering my car's battery had died, I called for help in getting it started. I placed a call to Toyota's service dept. and was told to bring it in More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Helen
December 29, 2016

Pleasant and Reliable From the moment I first brought our RAV4 to Rick McGill, I realized that I was getting top-notch service and personal care. Very pleased. More

by mabell3368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn, Jim
December 28, 2016

Great Service Wonderful service department. Very proficient, friendly, and courtesy reps. Fast turnaround time and minimum waiting. I will be bringing my vehicles b More

by arry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
December 28, 2016

Good experience. Good service. Disappointed that we have to return for completion of service due to length of time required and no loaner vehicles available. Overall More

by Christine Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lusby, very nice to work with.
December 28, 2016

Normal maintenance Everything was quick and easy. My rep was very organized/checked me in and got me out fast. Will continue business here at McGill Toyota. More

by outdoors4me
Recommend Dealer
Yes
Employees Worked With
Robyn
December 21, 2016

Bought a Tundra and 4-Runner the Same Day! Extremely professional staff. Excellent experience working with James Howard, Sales and Jay Kilheeney, General Manager. These were the 2nd and 3rd ve More

by Extremely Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Howard, Sales; Jay Kilheeney, General Manager
December 20, 2016

Excellent Experience Everyone I encountered was extremely helpful and courteous. My car was serviced and returned exactly as I left it. I would refer anyone to this servic More

by Corollafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and Shannon
December 20, 2016

2016 4Runner 10k service Service department is excellent. Service writer staff are very professional to the customer. Technicians do the job right the first time. Customer lou More

by Yamaha129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hicks
December 20, 2016

Good service They are good service and give me a good quality on my Prius Toyota. They did take of care my Prius and the price was great deal. More

by VOLS98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
December 20, 2016

In and out quickly Very positive experience we were in and out quickly. They were very professional And nice. They explained everything that had been done to my vechic More

by Sbutters
Recommend Dealer
Yes
Employees Worked With
Don't know her name. She was very nice though.
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