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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,082 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,082 Reviews of Rick McGill's Airport Toyota

January 01, 2017

Service on 2011 Avalon I was totally satisfied with the repair done on my car. Everyone I talked with was very pleasant and I understood clearly when they explained what ne More

by George22546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Service Manager
January 01, 2017

Professional and welcoming Very courteous and professional. From start to finish the entire car buying process was simple and pleasurable. Steve made every process quick and eas More

by Miko1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve marsh
December 31, 2016

Emergency Service Discovering my car's battery had died, I called for help in getting it started. I placed a call to Toyota's service dept. and was told to bring it in More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Helen
December 31, 2016

First service on Rav4 I set an appointment online for 8am. Arrived at 5 til and was ready to go by 8:15. Great start to my day off. More

by Smiller
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
December 29, 2016

Pleasant and Reliable From the moment I first brought our RAV4 to Rick McGill, I realized that I was getting top-notch service and personal care. Very pleased. More

by mabell3368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn, Jim
December 28, 2016

Normal maintenance Everything was quick and easy. My rep was very organized/checked me in and got me out fast. Will continue business here at McGill Toyota. More

by outdoors4me
Recommend Dealer
Yes
Employees Worked With
Robyn
December 28, 2016

Great Service Wonderful service department. Very proficient, friendly, and courtesy reps. Fast turnaround time and minimum waiting. I will be bringing my vehicles b More

by arry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
December 28, 2016

Good experience. Good service. Disappointed that we have to return for completion of service due to length of time required and no loaner vehicles available. Overall More

by Christine Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lusby, very nice to work with.
December 21, 2016

Bought a Tundra and 4-Runner the Same Day! Extremely professional staff. Excellent experience working with James Howard, Sales and Jay Kilheeney, General Manager. These were the 2nd and 3rd ve More

by Extremely Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Howard, Sales; Jay Kilheeney, General Manager
December 20, 2016

Excellent Experience Everyone I encountered was extremely helpful and courteous. My car was serviced and returned exactly as I left it. I would refer anyone to this servic More

by Corollafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and Shannon