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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,078 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,078 Reviews of Rick McGill's Airport Toyota

March 03, 2024

Matt made sure my vehicle was serviced correctly and promptly. Battery replaced and now running More

by 22 year toyota owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 01, 2024

We appreciated how thorough all the employees were in resolving our issue. Additionally, they communicated effectively. More

by t-thomas.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn was excellent.
February 24, 2024

I went in for a scheduled oil change but it did not inform anyone that I was there for an oil change, it only informed them of my note I requested to check on my battery. But the people were incredibl More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
February 15, 2024

Quick in and out. Friendly service rep. Very clear explanation and no pressure on additional service beyond what I brought it in for. More

by Apm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
February 15, 2024

Matt took care of us and always does a good job, I have four Toyotas and always go to him More

by bill_j_driscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt McKinney
February 14, 2024

I was greeted with a smile and took their time going over everything I needed to know before taking my vehicle back to service. Tami also came back to the waiting room to let me know how the service was go More

by jvarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami
February 06, 2024

Brought my car in for routine service and found out that I was due for 30,000 mile service. Mileage wasn't there yet but decided to take care of it. After finding out that I would have to wait at least 3 ho More

by njgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Joe
February 02, 2024

Everyone at Rick McGill’s airport. Toyota has been more than helpful, friendly kind, and courteous. I think each and everyone of you for all your help. More

by sowards.robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex has been more than kind and done a great job. Thank you Alex.
January 26, 2024

Matt Mckinney always takes good care of me, he is one of the best service writers I’ve worked with over the past 40 years More

by bill_j_driscoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt McKinney
January 25, 2024

Always easy to schedule appointments and nice waiting area. Usually don’t take very long for service. More

by dharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember