Rick McGill's Airport Toyota
Alcoa, TN
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1,083 Reviews of Rick McGill's Airport Toyota
Prompt, Efficient Service Appointment I'm quite happy with the Prompt, Efficient Service Appointment just completed, for the regular 15,000 scheduled maintenance on my Toyota Highlander. I'm quite happy with the Prompt, Efficient Service Appointment just completed, for the regular 15,000 scheduled maintenance on my Toyota Highlander. The Rep, Matt, was quite friendly, and the appointment itself was completed in an amazing 30-40 minutes. More
Service appointment Met with service representative upon arrival. Pleasant greeting and called me by name. Took truck right back and oil change/diagnostics completed wi Met with service representative upon arrival. Pleasant greeting and called me by name. Took truck right back and oil change/diagnostics completed with one hour. Very efficient service. Thank you! More
Easier than some others to deal with. Decent price without too much haggling compared to others. Willing to talk about "out the door" cost and ignoring document fees and other unwanted add Decent price without too much haggling compared to others. Willing to talk about "out the door" cost and ignoring document fees and other unwanted add-ons. More
In the waiting room I was talking with another customer and both of us agreed that this is by far the best service in knoxville. We both had other cars, other services, and agreed that our next car will be and both of us agreed that this is by far the best service in knoxville. We both had other cars, other services, and agreed that our next car will be a Toyota too. You all are the best. More
Great service and Helpful All of them were very helpful and friendly. Quick service and good teamwork. Everything went smooth and easy. I was very pleased for their hospitality All of them were very helpful and friendly. Quick service and good teamwork. Everything went smooth and easy. I was very pleased for their hospitality. More
Great having g pickup and delivery, except the vehicle was returned with an empty tank. I would think someone would put a couple of gallons in it. was returned with an empty tank. I would think someone would put a couple of gallons in it. More
Matt was friendly, helpful, thorough, responsive, kind and knowledgeable about my car, the service I needed and what I would need on my next visit. I would definitely appreciate working with him next time and knowledgeable about my car, the service I needed and what I would need on my next visit. I would definitely appreciate working with him next time. More
QUICK, EFFICIENT, COURTEOUS I was able to get the time and date that I wanted, even though I waited until the last moment to make the appointment. The service manager (Robbyn Hi I was able to get the time and date that I wanted, even though I waited until the last moment to make the appointment. The service manager (Robbyn Hicks) was very courteous and explained everything that I needed to know about my Toyota. More
This was my first visit to this dealership. I needed a new 12 volt battery in my Prius. Shannon helped me. The work was done quickly and he gave me a little break on the price. Thanks so much! new 12 volt battery in my Prius. Shannon helped me. The work was done quickly and he gave me a little break on the price. Thanks so much! More