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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,083 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,083 Reviews of Rick McGill's Airport Toyota

May 15, 2020

Prompt, Efficient Service Appointment I'm quite happy with the Prompt, Efficient Service Appointment just completed, for the regular 15,000 scheduled maintenance on my Toyota Highlander. More

by cb28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 15, 2020

Service appointment Met with service representative upon arrival. Pleasant greeting and called me by name. Took truck right back and oil change/diagnostics completed wi More

by David Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
May 13, 2020

Easier than some others to deal with. Decent price without too much haggling compared to others. Willing to talk about "out the door" cost and ignoring document fees and other unwanted add More

by macE734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warren, and sales manager
May 06, 2020

In the waiting room I was talking with another customer and both of us agreed that this is by far the best service in knoxville. We both had other cars, other services, and agreed that our next car will be More

by Num2usr
Recommend Dealer
Yes
Employees Worked With
Several
May 06, 2020

Great service and Helpful All of them were very helpful and friendly. Quick service and good teamwork. Everything went smooth and easy. I was very pleased for their hospitality More

by Rieko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Jerry
May 02, 2020

I couldn't ask be more pleased, you picked up my truck ,serviced it and returned it to my house. Thanks so much. Ronnie cross More

by ronnie
Recommend Dealer
Yes
Employees Worked With
Can't remember ther names
May 02, 2020

Great having g pickup and delivery, except the vehicle was returned with an empty tank. I would think someone would put a couple of gallons in it. More

by David Tilbrook
Recommend Dealer
Yes
Employees Worked With
Unknown
April 25, 2020

Matt was friendly, helpful, thorough, responsive, kind and knowledgeable about my car, the service I needed and what I would need on my next visit. I would definitely appreciate working with him next time More

by lizheid
Recommend Dealer
Yes
Employees Worked With
Matt
April 25, 2020

QUICK, EFFICIENT, COURTEOUS I was able to get the time and date that I wanted, even though I waited until the last moment to make the appointment. The service manager (Robbyn Hi More

by Holland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
April 24, 2020

This was my first visit to this dealership. I needed a new 12 volt battery in my Prius. Shannon helped me. The work was done quickly and he gave me a little break on the price. Thanks so much! More

by Elizabeth V.
Recommend Dealer
Yes
Employees Worked With
Shannon in Service and Matt in Parts.
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