Rick McGill's Airport Toyota
Alcoa, TN
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1,080 Reviews of Rick McGill's Airport Toyota
New Tires Good price and good job replacing the tires (Michelin Defenders) on my 2003 Camry LE. Would have also had alignment done but just a bit too expensive Good price and good job replacing the tires (Michelin Defenders) on my 2003 Camry LE. Would have also had alignment done but just a bit too expensive . More
10,000 mile check-up I wanted to thank the service department for working me in at the last minute. I thought I had successfully made an appt and, low & behold, it didn't I wanted to thank the service department for working me in at the last minute. I thought I had successfully made an appt and, low & behold, it didn't get set on the calendar. BUT, the service folks came through so all is well! The only suggestion I have is the waiting area for guests -- it's awful!! I used to have a Nissan just a few steps away from your dealership and it is set up very nice with vending machines, lots of room to spread out, up-to-date reading materials, lighting, etc. Why can't Rick McGill's do the same? I had to stop at a Toyota dealership in Hilton Head when my tire light came on.. Their waiting area was open and very nice.. Again, RM Toyota has had the same set-up for years -- very drab, depressing and too crowded/close (you cannot even read your emails/text without the one seated beside you reading it as well). It's time for an upgrade in the waiting area! More
Good service. In and out, quick. Person at service desk very nice and polite. Service explained and quick. Small problem (forgot to reset button) Resolved quickly, Steve Lay stoppe Person at service desk very nice and polite. Service explained and quick. Small problem (forgot to reset button) Resolved quickly, Steve Lay stopped at my house and reset. Thank you Steve. More
Quick and friendly service. The oil change of both cars was quick and painless. Prices are increasing, but fortunately I had a coupon. The service team is very responsive and fr The oil change of both cars was quick and painless. Prices are increasing, but fortunately I had a coupon. The service team is very responsive and friendly. Robbyn Hicks is top notch. More
All is well that ends well. Good service. Prices seem to be rising quickly. Thanks for free rotation on tires bought from you. My question is why does this not apply throughou Good service. Prices seem to be rising quickly. Thanks for free rotation on tires bought from you. My question is why does this not apply throughout the life of the tires which come on a car bought from you? More
Buying 2019 Highlander Audrey was wonderful to work with in buying my 2019 Highlander. She was knowledgeable, friendly, and respectful of our time. I would definitely want Audrey was wonderful to work with in buying my 2019 Highlander. She was knowledgeable, friendly, and respectful of our time. I would definitely want to work with her again. More
Great They have great tech and do work right the first time. They do it right from the service writer to the technician. They do what they are doing on They have great tech and do work right the first time. They do it right from the service writer to the technician. They do what they are doing on your vehicle More
Friendly and efficient Welcomed by Robyn who noted my 85K Prius "needs" and saw that they were effectively taken care of in a very timely manner while I waited. Thank you! Welcomed by Robyn who noted my 85K Prius "needs" and saw that they were effectively taken care of in a very timely manner while I waited. Thank you! More
New tires, alignment and sensor Very satisfied with new tires and the time it took to get them. I have you great marks. Don’t ask me to add more. Review is too difficult to complete Very satisfied with new tires and the time it took to get them. I have you great marks. Don’t ask me to add more. Review is too difficult to complete More
Service Everyone did a great job, took me in on time and completed the service in a timely manner. So with the remaining three words, Great 👍 Everyone did a great job, took me in on time and completed the service in a timely manner. So with the remaining three words, Great 👍 More