Rick McGill's Airport Toyota

Great People! It was a nice experience. Made it easy to purchase my new Truck. Everyone was very helpful. Found some new back roads on the test drive too! It was a nice experience. Made it easy to purchase my new Truck. Everyone was very helpful. Found some new back roads on the test drive too! More

New Truck It was a nice experience, the staff was very friendly and helpful. They made me feel like my business was important to them, unlike the other Toyota d It was a nice experience, the staff was very friendly and helpful. They made me feel like my business was important to them, unlike the other Toyota dealership in Knoxville! I purchased the truck I wanted, and made new friends. Chris Dykes was very easy to work with. More

Great experience I have always had a great experience at Rick McGill's. The team always remembers me, and the team is always thorough. The wait-times are short, and I have always had a great experience at Rick McGill's. The team always remembers me, and the team is always thorough. The wait-times are short, and the dealership is comfortable. More

Awesome Everyone there was so helpful I was in and out for my oil change with exceptionally great service and the waiting room was very clean with TV's to pa Everyone there was so helpful I was in and out for my oil change with exceptionally great service and the waiting room was very clean with TV's to pass the time with More

5000 mi Maintance Called and was able to get an appointment same day. Service took a little over an hour and was very professional. No issues at this time. Called and was able to get an appointment same day. Service took a little over an hour and was very professional. No issues at this time. More

Did what they said they would Bought a 2017 Toyota Tacoma and on the next day I noticed that the front window had been scratched while removing sticker. They fixed to my liking an Bought a 2017 Toyota Tacoma and on the next day I noticed that the front window had been scratched while removing sticker. They fixed to my liking and Rick told good care of me. More

Dishonest Dealership Bought a 2014 GMC Sierra. Doug Hicks told me there were no known issues with the truck. I drove it and decided to purchase it the next day. Within Bought a 2014 GMC Sierra. Doug Hicks told me there were no known issues with the truck. I drove it and decided to purchase it the next day. Within 30 miles of leaving the dealership the check engine came on. I called Doing and after going back and forth for a couple days I spoke with Mike Allen, sales manager, who admitted the check engine light had been on and that the code was cleared without any repair. I bought the truck without knowing this as is no warranty. Had they been honest, up front with me I would not have e made the purchase. It's been a month now and the check engine light is back on again. I have left 4 messages for Mike Allen over the last two and a half weeks and he will not return my calls. More

Rare correction of work from previous visit. First time I’ve had to bring the Sienna back for correction of a workmanship error from my previous visit, which was to address a Safety Recall for th First time I’ve had to bring the Sienna back for correction of a workmanship error from my previous visit, which was to address a Safety Recall for the shifter. More

Personal attention, and listened to my needs Jeff was attentive and explained my options and I left know what was done and what was needed in the future. The car wash was an appreciated winter g Jeff was attentive and explained my options and I left know what was done and what was needed in the future. The car wash was an appreciated winter gift. Thank you More

Shannon in the service dept is very helpful Shannon is always very helpful and knowledgeable when we go in. He always makes it an enjoyable experience. Enjoy going to have my oil changed there. Shannon is always very helpful and knowledgeable when we go in. He always makes it an enjoyable experience. Enjoy going to have my oil changed there. Thanks More