Back

Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,089 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

Directions

Is this your dealership?

By Type

1,089 Reviews of Rick McGill's Airport Toyota

March 06, 2018

Great People! It was a nice experience. Made it easy to purchase my new Truck. Everyone was very helpful. Found some new back roads on the test drive too! More

by KnoxTom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gutierrez, Sharon Armes, Christopher Hill
March 05, 2018

New Truck It was a nice experience, the staff was very friendly and helpful. They made me feel like my business was important to them, unlike the other Toyota d More

by Johnny B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
,Chris Dykes, Mike Allen,Tammy, Terry Sparks, Randy service,Shannon service,Robin service,Steve Lay
March 05, 2018

Great experience I have always had a great experience at Rick McGill's. The team always remembers me, and the team is always thorough. The wait-times are short, and More

by tn_865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
March 04, 2018

Awesome Everyone there was so helpful I was in and out for my oil change with exceptionally great service and the waiting room was very clean with TV's to pa More

by Regina A Lindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Palmore
March 02, 2018

5000 mi Maintance Called and was able to get an appointment same day. Service took a little over an hour and was very professional. No issues at this time. More

by seanharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont Know
March 01, 2018

Did what they said they would Bought a 2017 Toyota Tacoma and on the next day I noticed that the front window had been scratched while removing sticker. They fixed to my liking an More

by Tmalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gutierrez
February 26, 2018

Dishonest Dealership Bought a 2014 GMC Sierra. Doug Hicks told me there were no known issues with the truck. I drove it and decided to purchase it the next day. Within More

by Brian Craft
Customer Service
Recommend Dealer
No
Employees Worked With
Doug Hicks, Mike Allen
February 26, 2018

Rare correction of work from previous visit. First time I’ve had to bring the Sienna back for correction of a workmanship error from my previous visit, which was to address a Safety Recall for th More

by DNCross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
February 25, 2018

Personal attention, and listened to my needs Jeff was attentive and explained my options and I left know what was done and what was needed in the future. The car wash was an appreciated winter g More

by Joseph E Burriesci Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Palmore
February 24, 2018

Shannon in the service dept is very helpful Shannon is always very helpful and knowledgeable when we go in. He always makes it an enjoyable experience. Enjoy going to have my oil changed there. More

by Kylie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
...
82
...