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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,087 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,087 Reviews of Rick McGill's Airport Toyota

February 01, 2018

Oil change In and out with no problems.. Cost as expected,,,no surprises. This summarizes my experience with the service department at Rick McGill’s Airport Toyo More

by DRC
Recommend Dealer
Yes
Employees Worked With
Shannon
January 30, 2018

Time for service Mike Garrett is amazing and has a amazing crew around him that do a great job servicing my vehicle. They really do an outstanding job More

by Toyota fishing team
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
January 27, 2018

Quick and easy Scheduled my appointment easily. Brought my car in dropped it off. I recieved a call before I had even made it home that my car was ready for pick up. More

by Mrs.Watson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
January 25, 2018

Very efficient check-in service. Very efficient check in service. The person (woman) checking me in was ready to help me as soon as I drove in, was very efficient and knowledgeable a More

by martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not get this woman's name.
January 21, 2018

Great Service, Last appt of the day Great service even though I had the last appt of the day. The service adviser was perfect. Great guy, just can't remember his name:( More

by suzycpht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember
January 19, 2018

Perfect service experience This was another of the complimentary service visits for my Tacoma. I arrived ten minutes early. I was taken early and the truck was finished in less More

by Wayne_Zurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser Craig Manners #1191
January 17, 2018

They went above and beyond! Shannon Gilmore, the Assistant Service Manager, is always so helpful and accommodating! He really does go above and beyond in assisting my needs! Hi More

by Sienna Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
January 16, 2018

Service Bring Purchase We followed our Service Advisor (Robbyn) to Rick McGill's due to her professionalism, honesty, and caring personality. So when we had to unexpectedly More

by Toyota Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbyn for Service; Doug Hicks for Sales.
January 16, 2018

so quick Not knowing for sure how long it would take to drive from Oak Ridge, I left early. It only took 35 minutes this time so I arrived early. However, they More

by judy5513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
man at the service desk
January 14, 2018

Pleased customer We bought the car there ten years ago and still come there for service. Terry Sparks has always been the one to work on the car and he is really good More

by Laldy Driver
Recommend Dealer
Yes
Employees Worked With
Terry Sparks
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