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Rick McGill's Airport Toyota - Service Center

Alcoa, TN

4.8
857 Reviews

857 Reviews of Rick McGill's Airport Toyota - Service Center

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July 03, 2025

Matthew got me in quickly, and let me know how long it would take. He has done an excellant job each time I've been in. More

by mdsharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
June 27, 2025

Tami was wonderful and cheery to work with! Explaining what would happen in my 10k mile service. The man I spoke with in parts was very knowledgeable and helpful as well. More

by E. Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami
June 24, 2025

My first service visit since buying our new 2025 Toyota Highlander at 1000 miles, Robynn, the service manger, is fantastic, very knowledgeable ,kind, helpful and accommodating, Met Jesse,the tech manager a More

by cbsmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbing, Jesse
June 23, 2025

Great experience I’m a repeat customer Atmosphere good. Coffee tea news on tv Outlets for charging etc. More

by jrootz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
June 19, 2025

ITS A VERY CLEAN AND NICE PLACE TO GET WORK DONE ON MY VEHICLE. I DIDN'T WAIT LONG EITHER More

by sharyf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PETER RENZULLI
June 12, 2025

Matt is service keeps me coming back. Always makes sure my vehicle is serviced correctly and gets me in and out More

by 22 year toyota owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
June 11, 2025

FYI-I was on a Toyota website after my visit looking up parts. Rick McGrill's was not an option to select for dealers in the area ???? More

by bs74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cody hatch
June 06, 2025

quick thorough and a pleasant experience told me all i needed to know without upcharge pushing More

by jackb4120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember
June 05, 2025

Typical wait time and service nothing different than what is expected for the service that was performed More

by cbaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 29, 2025

Everyone in the service department very helpful. They ound the problem with my Lexus very quickly, fixed the problem and brought the car back to me as I could nit retrieve it. Everyone was so court More

by Jeanne.west-freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately cannot recall their names, but I talked with at least 2 people. They were kind enough to drive my car back to my house because I couldn’t come and get it,
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