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Rick McGill's Airport Toyota - Service Center

Alcoa, TN

4.8
857 Reviews

857 Reviews of Rick McGill's Airport Toyota - Service Center

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May 27, 2025

Robin is our go to service rep. Exceptional help..if she's ever gone so would we More

by craigjanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
May 27, 2025

Tami Chaney is an excellent service advisor. She is thorough, knowledgeable and a joy to work with. Excellent customer service. Chris Adams Toyota Customer More

by adamsch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Chaney
April 29, 2025

I recently took my car in to fix the front brakes and radiator. I am pleased with the work on my 2011 Toyota Yaris. When calling for an appointment to fix something specific, I would advise asking if the More

by atn082268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary (service manager)
April 27, 2025

Always great customer service. They keep my car in peak condition. I look forward to continuing to rely on them for years to come. More

by eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure, my husband dropped the car off
April 19, 2025

Robin took excellent care of my Rav4. Service was one-stop-shop as I needed tires, brakes in addition to regular maintenance. Car was ready before the estimated time allowed. More

by janet.b.ross2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
April 09, 2025

Fast polite service to fix a recall to my Toyota RAV4. They did a multipoint inspection and advised me of service items that needed attention at no extra charge. More

by grandad97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Renzulli
March 07, 2025

Matt is the best. He works with my schedule and makes sure my vehicle stays in perfect shape More

by 22 year toyota owner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 28, 2025

Excellent service as always. Prompt and courteous Went over what they were going to do beforehand which always helps. More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammi
February 26, 2025

The dealership goes above and beyond to provide good service to customers with the information they make available. More

by khammont
Recommend Dealer
Yes
Employees Worked With
Robin
February 22, 2025

I appreciate the efficiency and courtesy. Schedule online, arrive 5 minutes early, just drive up to the automatic service door and there is everyone to check you in. My favorite part was the More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Brandon, Cashier (didn't catch her name)