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Rick Ridings Ford

Monticello, IL

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146 Reviews

1817 Ridings Dr

Monticello, IL

61856

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Showing 146 reviews

March 09, 2020

We made an appointment on Saturday to look at a 2014 Ford Explorer.When we arrived they had it all ready for us to look at.Jesse Olsen was fantastic,he went with us for test drive to answer any questions we More

by legs705
Recommend Dealer
Yes
Employees Worked With
Tony Wessleman,finance manager
Mar 11, 2020 -

Rick Ridings Ford responded

This means so much to us! Thank you!

March 08, 2020

Brittany Coburn received excellent customer service from Shannon Finfrock, and had an overall great experience at Rick Ridings, they truly go above and beyond, highly recommend checking them out! More

by Brittcoburn91
Recommend Dealer
Yes
Employees Worked With
Shannon Finfrock
Mar 11, 2020 -

Rick Ridings Ford responded

Thank you Brittany!

March 08, 2020

Brad Long is an Excellent sales person. Wouldn’t work with anyone else. Extremely professional. Have recommended him to numerous people. Very courteous and always a pleasure to work with. More

by Jlong
Recommend Dealer
Yes
Employees Worked With
Brad Long
Mar 11, 2020 -

Rick Ridings Ford responded

Thank you for the five stars!

March 07, 2020

Five Star Car Dealership!!! I have purchased my last 3 Fords through Rick Ridings in Monticello-so that must speak volumns!!! I am 76 and having a dealership I can trust to take More

by stoybliss43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Olson
Mar 11, 2020 -

Rick Ridings Ford responded

Thank you for sharing your experience! These kind words mean the world to us!

March 06, 2020

Excellent car purchase experience! Based on his positive experience buying two vehicles from Rick Ridings Ford in the past few years, we followed our son's recommendation to look into t More

by ahenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Olson
Mar 11, 2020 -

Rick Ridings Ford responded

Thank you so much for this great review!

March 06, 2020

Love the service. We always take our trucks in for oil changes or if there’s any issues we’re having. Brad Long is the best sales rep there. We’ve dealt with him for years now and he’s by far the most hel More

by josephdodge85
Recommend Dealer
Yes
Employees Worked With
Brad Long
Mar 11, 2020 -

Rick Ridings Ford responded

Thank you for the kind words and five stars!

March 06, 2020

Ford Fusion We bought a Ford Fusion Energy for my wife from Brad Long. Had a very good experience all the way through the process. My wife loves her car More

by Clancyc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brad Long
Mar 11, 2020 -

Rick Ridings Ford responded

Thank you! Enjoy your new fusion!

March 06, 2020

Excellent Experience! Bought a great car at a reasonable price from a very helpful and friendly salesman, Jesse Olson. Couldn't be happier! I highly recommend Rick Ridings Ford. More

by Rita B
Recommend Dealer
Yes
Employees Worked With
Jesse Olson
Mar 11, 2020 -

Rick Ridings Ford responded

We are thrilled to hear you had an excellent experience with us!

March 06, 2020

Knowledgeable Salesperson-Great Financing My salesman, Jesse Olson, listened to what my parameters were. He knew the vehicles in stock and showed me vehicles that fit what I wanted. I bought a More

by npolson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Olson and the finance man. Service Department.
Mar 11, 2020 -

Rick Ridings Ford responded

Thank you for the great review. We are happy to have been able to help you get into the perfect car for you.

March 05, 2020

Total waste of time. I’ve never had such an awful experience with any other car dealer. We had an appointment to come (1 1/2 hrs away) to buy a van from Brad who at 10am said everything was good to More

by Nsmascolo
Recommend Dealer
No
Employees Worked With
Brad, John
Mar 11, 2020 -

Rick Ridings Ford responded

We are so sorry this happened to you. I assure you that we never "pull a fast one" on any of our customers. Unfortunately we do not hold cars, but instead sell them on a first come basis. From time to time we have had cars sell the night before a customer plans to come in. We have even had cars sell while a customer is on their way to come look at it. We do our very best to notify interested parties before they get here. Once again we are sorry that you drove here for no reason. Good luck and we sincerely hope you find the perfect car for you at the perfect dealership.

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