Rick Ridings Ford
Monticello, IL
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We made an appointment on Saturday to look at a 2014 Ford Explorer.When we arrived they had it all ready for us to look at.Jesse Olsen was fantastic,he went with us for test drive to answer any questions we Explorer.When we arrived they had it all ready for us to look at.Jesse Olsen was fantastic,he went with us for test drive to answer any questions we had.We were very satisfied with how it handled and how it looked so we decided to purchase it.I have to say the whole experience was very laid back and comfortable,there was never any pressure and they got us a good interest rate!I would highly recommend you checking them out if you need a good vehicle! Debbie&Merle Stutzman,Arthur,Illinois More
Brittany Coburn received excellent customer service from Shannon Finfrock, and had an overall great experience at Rick Ridings, they truly go above and beyond, highly recommend checking them out! Shannon Finfrock, and had an overall great experience at Rick Ridings, they truly go above and beyond, highly recommend checking them out! More
Brad Long is an Excellent sales person. Wouldn’t work with anyone else. Extremely professional. Have recommended him to numerous people. Very courteous and always a pleasure to work with. with anyone else. Extremely professional. Have recommended him to numerous people. Very courteous and always a pleasure to work with. More
Five Star Car Dealership!!! I have purchased my last 3 Fords through Rick Ridings in Monticello-so that must speak volumns!!! I am 76 and having a dealership I can trust to take I have purchased my last 3 Fords through Rick Ridings in Monticello-so that must speak volumns!!! I am 76 and having a dealership I can trust to take care of all of my car needs is a top priority. When I called Jesse and told him I wanted to drive an Escape he said he would have it waiting for me at the door and on a cold and rainy day there it was. After test driving it I just knew it was going to be my car. I truly believe I got a great deal with my trade in and the price of the new car. There was no pressure just good old back and forth bartering. My first shout out goes to my salesman, Jesse Olson..what a great young man. He patiently answered all of my questions and showed me what all of the buttons and gadgets would do-he even activated my phone to sync with the car. My second shout out goes to Casey in the service department. He always makes sure I am in and back on the road quickly for all of my oil changes and anything else I am in there for. Of course the popcorn and cold water is just a bonus. Now how in the world could I ask for anything more!! More
Excellent car purchase experience! Based on his positive experience buying two vehicles from Rick Ridings Ford in the past few years, we followed our son's recommendation to look into t Based on his positive experience buying two vehicles from Rick Ridings Ford in the past few years, we followed our son's recommendation to look into this dealership when we began our search. It is an hour away from our home, and it was worth the trip to find excellent customer service and the perfect car for us. Jesse Olson found exactly what we were looking for - a hybrid Ford Fusion with low miles and a good amount of time remaining on the manufacturer's warranty. He asked questions to determine what we wanted and he answered all of our questions in person and by email. It was the best car purchase experience we've ever had. Jesse set up our phones and explained all of the tech and safety features. We highly recommend Jesse Olson as a salesman and Rick Ridings Ford. More
Love the service. We always take our trucks in for oil changes or if there’s any issues we’re having. Brad Long is the best sales rep there. We’ve dealt with him for years now and he’s by far the most hel changes or if there’s any issues we’re having. Brad Long is the best sales rep there. We’ve dealt with him for years now and he’s by far the most helpful and diligent at his job. More
Ford Fusion We bought a Ford Fusion Energy for my wife from Brad Long. Had a very good experience all the way through the process. My wife loves her car We bought a Ford Fusion Energy for my wife from Brad Long. Had a very good experience all the way through the process. My wife loves her car More
Excellent Experience! Bought a great car at a reasonable price from a very helpful and friendly salesman, Jesse Olson. Couldn't be happier! I highly recommend Rick Ridings Ford. price from a very helpful and friendly salesman, Jesse Olson. Couldn't be happier! I highly recommend Rick Ridings Ford. More
Knowledgeable Salesperson-Great Financing My salesman, Jesse Olson, listened to what my parameters were. He knew the vehicles in stock and showed me vehicles that fit what I wanted. I bought a My salesman, Jesse Olson, listened to what my parameters were. He knew the vehicles in stock and showed me vehicles that fit what I wanted. I bought a Ford Fusion. The finance office got me the monthly payment I asked for and made it so easy. I love the honest service at this dealership. More
Total waste of time. I’ve never had such an awful experience with any other car dealer. We had an appointment to come (1 1/2 hrs away) to buy a van from Brad who at 10am said everything was good to experience with any other car dealer. We had an appointment to come (1 1/2 hrs away) to buy a van from Brad who at 10am said everything was good to go, then 4pm OOPS it’s sold!! After trying to figure out other options I ended up taking with John. Well John was even more rude and careless. SO MUCH FOR YOUR “We have a strong and committed sales staff with many years of experience satisfying our customers' needs”. More
