Rick Ridings Ford

John Prater My wife and I dealt with John Prater at Rick Ridings in Monticello and we would recommend him to anybody looking for a good deal! We went looking for My wife and I dealt with John Prater at Rick Ridings in Monticello and we would recommend him to anybody looking for a good deal! We went looking for a car we saw on the dealer website and John ended up getting us into a much nicer car than we were looking for! We love our 2012 Ford Fusion! Will go back again when we ever look for another car! More

Fantastic people! Great people! Not constantly hounding you to get your business. They let you make the decisions, they do not pressure you into anything. Great deals! Great people! Not constantly hounding you to get your business. They let you make the decisions, they do not pressure you into anything. Great deals! More

GREAT Service! I went in to buy my first car and I arranged an appointment with David "Hoppy" Hopkins! He was a great guy and helped me find the car I was looking fo I went in to buy my first car and I arranged an appointment with David "Hoppy" Hopkins! He was a great guy and helped me find the car I was looking for well within my budget! I suggest him for anyone looking for either a new or used car! More

Wes Schields We saw a car online that we were interested in. We went to the dealership and asked to see Wes. He was recommended by one of my wives coworkers. We We saw a car online that we were interested in. We went to the dealership and asked to see Wes. He was recommended by one of my wives coworkers. Wes spoke with us and let us take the car for a test drive and we decided to buy it. Wes was not pushy like some salesman are, he made us feel comfortable and worked with us so that we were taken care of. My wife hates car shopping and Wes made the car buying process easy and my wife was not stressed out. We will work with Wes the next time we need to buy a car. Thanks again. More

Great It was a nice environment and great friendly staff, they take their time with you and very helpful in what you want and need in a car. It was a nice environment and great friendly staff, they take their time with you and very helpful in what you want and need in a car. More

I had a great experience at Rick Ridings and recommend them especially if you're a female looking to buy a car. I was a little nervous going there by myself, but I never felt pressured or uncomfortable. M them especially if you're a female looking to buy a car. I was a little nervous going there by myself, but I never felt pressured or uncomfortable. My salesman (Wes) helped me find a good used car in my budget and they really worked with me on my old car I was trading. Overall it was a great experience. Plus, they gave me flowers, so that was a nice surprise. More

If you are looking for a reliable used car and great customer service, RUN AWAY! DO NOT waste your hard earned money here. We purchased a Mitsubishi Spyder Eclipse Convertible from Chris Mataya, the ini customer service, RUN AWAY! DO NOT waste your hard earned money here. We purchased a Mitsubishi Spyder Eclipse Convertible from Chris Mataya, the initial purchase process was quick and painless and we were very pleased. We drove the car home and the heat stopped working AND an airbag light came on (within 24 hours of purchase). We immediately contacted the dealership, and they said not to worry, they stood behind their products and would take care of it. We dropped the car off, they had it FOR THREE WEEKS, contacted us and said it was going to be too expensive to fix, so they couldn't do it, and they broke the driver side window while it was in their care (it was pushed down into the door and stuck). They said they would fix the window, after asking us to split the cost with them even though one of THEIR repairmen broke it. We finally, after much debate with their EXTREMELY rude employee, Rodney, were able to get them to repair what they damaged at no charge to us. We just received the car back, the driver's side window is severely scratched, the panel of the door is cracked and was glued back on (they claim they will replace the panel also since they broke it when trying to fix the window that they broke, after all of this hassle we are not hopeful), the heat problem WAS NOT FIXED, and the airbag code is still saying the driver's side airbag needs to be replaced. We have learned our lesson, we are now stuck with an unsafe, freezing cold car that Rick Riding's Ford would not stand behind. They did offer us "trade in value" of the car towards another on the lot, what a joke after we had the car less than a week! Our car is in more damaged condition than it was when we gave it to them for repairs, repairs/defects that should have been noticed in the pre-sale inspection. Again, don't walk, RUN away, and give your money to a dealership that actually values its customers. We buy a new "fun" sports car every 2 years or so, and they have lost a customer that could have been loyal for life. Learn from our mistake and save yourself a huge hassle! More

Just bought a Mitsubishi Spyder Convertible from Chris Mataya and it was a wonderful experience! From the start they were very helpful without being overpowering or pushy (like many dealerships), the enti Mataya and it was a wonderful experience! From the start they were very helpful without being overpowering or pushy (like many dealerships), the entire process was painless and fast. Got the car home and ran into a few problems with it. Gave them a call and Chris went above and beyond to help us. Even though the car was used and sold "as is" they showed great customer service and took care of everything, even supplied a great courtesy car while my "Princess car" was being repaired. Thank you Rick Riding's for a great experience! If you are looking for an easy, friendly experience ask for Chris Mataya and tell him Brittany and Shawn sent you! More

What is not to like about this Dealership. This buying experience and trade-in was the most unique experiences I have ever come across in all my years of purchasing vehicles. As I get older my wants and n experience and trade-in was the most unique experiences I have ever come across in all my years of purchasing vehicles. As I get older my wants and needs have become harder to for a Car Dealer to deal with. Not for Joanie Vriner. Her approach to me as a stranger she has never seen before was that of treating someone the way she would like to be dealt with. She quickly assessed my needs and showed me only one car that I immediately fell for. The rest was "no pressure" and as easy as falling off the horse in the show room. And the Finance Manager was just as easy and as much of a pleasure to deal with as Joanie was. Really put my wife and I at ease and was so personable. I think the dozen roses presented to my wife really put her over the top. All in all this was just a really, really nice experience and I am now driving as nice a car as I have ever driven. Thanks for the experience Rick Riding's!!! Kenneth L Maag 1108 Sunset Drive Rantoul, Il 61866 More

My overall experience with Rick Ridings is Monticello has been nothing but spectacular! I bought my car there and because of the great service, I recommended two of my family members to buy from Rick Riding been nothing but spectacular! I bought my car there and because of the great service, I recommended two of my family members to buy from Rick Ridings and they did! The service department is very helpful and friendly. I have never had a bad experience in the 3 years that I have delt with Rick Ridings. Mark, assistant service manager, is always friendly and courteous. He has always worked around my schedule for bringing in my car. He has always been very honest with me and I appreciate that. I have delt with dealerships in bigger towns and nothing comes close to the service I have received at Rick Ridings! Keep up the good work Mark!! More