
Rick Ridings Ford
Monticello, IL
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Great crew here! Efficient from sales to service! Have a lot of trusted sales people, but have heard great things about Keith Gibson’ just had some friends purchase d Efficient from sales to service! Have a lot of trusted sales people, but have heard great things about Keith Gibson’ just had some friends purchase directly from Keith, and they said they couldn’t be happier! Shout out to Brad Long as well who helped me a year ago! Fair, honest folks More
Casey and Darrin in service are awesome! Thank you for always going above and beyond to take care of my families vehicles. No better service around! Thank you for always going above and beyond to take care of my families vehicles. No better service around! More
We drove 115 miles one way to purchase a Ford F-150 the salesman Jesse Hall was fantastic everything went smooth would definitely recommend this place salesman Jesse Hall was fantastic everything went smooth would definitely recommend this place More
Had my car serviced and finished within an hour. Stan approached me and asked if he could take me somewhere. He took me to a restaurant for breakfast and returned to pick me up to take me back to th Stan approached me and asked if he could take me somewhere. He took me to a restaurant for breakfast and returned to pick me up to take me back to the dealership. Great customer service and superb service. A class “A” dealership. Thank you Rick Ridings and Stan More
upon exiting the dealership doors and walking up to the vehicle we noticed the someone had wrecked the vehicle. We and the dealership took photos of the damage. The sales manger John agreed that they cause vehicle we noticed the someone had wrecked the vehicle. We and the dealership took photos of the damage. The sales manger John agreed that they caused the damage and the would defiantly take care of the damage they caused. We were allowed to go ahead and take the vehicle how they figured how and when they could get it into the body shop. We took it into the dealership for repairs, got the vehicle back and the repairs were very poor and the vehicle has leaking doors. After taking photos and complaining to the dealership they agreed and it went back to the body shop. Yet again the vehicle was not repaired properly. So I took the vehicle to 2 body shops and received estimates that showed $5000 in damaged still needing repaired. I gave the estimates to the dealership and they wanted an inspection/estimate from their specified body shop so I took the vehicle their and the estimate showed $6000 in damage that still needs repaired. Took this estimate to the dealership for them to tell me they are NOT going to fix the vehicle they wrecked. The sales manager was very angry that I had taken the vehicle to the body shop of his choice instead of him. More
Dan Dressen was wonderful to work with, he is very knowledgeable. We worked over the phone with him and the dealership due to us coming from out of town and it was such a great experience. We will def knowledgeable. We worked over the phone with him and the dealership due to us coming from out of town and it was such a great experience. We will definitely be back! More