Rick Ridings Ford
Monticello, IL
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I recommend you go elsewhere to purchase your vehicle! My daughter bought a car and after making one payment the engine blew up. Come to find out there was a recall. Rick Riddings charged her $116 to tell he daughter bought a car and after making one payment the engine blew up. Come to find out there was a recall. Rick Riddings charged her $116 to tell her that. They claimed it was for a deductible for the warranty. Then wanted to charge her $400 to transport her vehicle to a Kia dealership. But before they took it the catalytic converter was stolen while in Rick Riddings possession. They did not take responsibility and my daughter had to pay the deductible for her personal insurance. Meanwhile, my daughter has been without her car for a month! I would think twice before I purchased a vehicle from Rick Riddings! I should add that legally a dealership doesn’t have to check for recalls on used vehicles. And I have never heard of paying a deductible on a warranty. More
Have been all over the state looking at trucks our salesman Dan Dressen was a pleasure to work with very friendly informative and low pressure salesman Dan Dressen was a pleasure to work with very friendly informative and low pressure More
Troy assisted me very well and i was able to get the vehicle I wanted for the price I wanted. I will certainly buy a car from Ridings next time I need one. vehicle I wanted for the price I wanted. I will certainly buy a car from Ridings next time I need one. More
We recently purchased a used car from Rick Ridings Ford and I must say, it was the best car buying experience we have ever had. Being over 3 hours away, we called ahead. Jesse had the car in front waiting. and I must say, it was the best car buying experience we have ever had. Being over 3 hours away, we called ahead. Jesse had the car in front waiting. After the test drive, Jesse answered all of our questions and we discussed our trade-in and bottom line price. A few short minutes with his manager, Jesse came back. Expecting the usual “My manager wants more money….” I was pleasantly shocked when Jesse stated his manager approved the deal that we had agreed upon. When we got home, we discovered that we had left our garage door remote in our old car. By the time I got a hold of Jesse, they had already had the remote in the mail at no charge to us. Now that’s customer service. I would gladly make the 6 hour round trip to purchase another vehicle for Rick Ridings. More
A Great Place for me to purchase my 2018 Ford F150 lariat! Great Salesman in Jeff Phillips ! Highly Recommend This Ford Dealership and there Sales team! Finance Mgr is Great ! The Service Mgr is Aweso lariat! Great Salesman in Jeff Phillips ! Highly Recommend This Ford Dealership and there Sales team! Finance Mgr is Great ! The Service Mgr is Awesome as Well! Great all Round Team at Rick Ridings Ford In Monticello,Il! I am a very Happy Customer ! More
I would not recommend them. We contacted them through their website on Sunday, they reached out to us Monday morning and we set up a 3pm appointment for Tuesday to test drive a car since we live an hour their website on Sunday, they reached out to us Monday morning and we set up a 3pm appointment for Tuesday to test drive a car since we live an hour and a half away. We made that very clear. Today, we called to confirm our appointment, we were told we were still good to go for 3pm. We pulled up at our appointment time and the car we drove all that way to buy was being test driven by someone. We chose not to wait around why the people who test drove the car numbers were being “crunched”. We asked to speak to a manager to express our feelings and were directed to the sales manager who showed little to no remorse to the situation. I understand accidents happen but after confirming twice, this should not have happened. More
We had an excellent experience working with Rick Ridings in Monticello. Dan was very professional, courteous, and there was no pressure at all. We would recommend them to anyone looking for a new vehicle. in Monticello. Dan was very professional, courteous, and there was no pressure at all. We would recommend them to anyone looking for a new vehicle. More
Dan Dressen was my sales person. He did an excellent job. There was no pressure and he made the buying experience as easy as it could be. GM Jim Keller was very helpful through the transaction as well. The g There was no pressure and he made the buying experience as easy as it could be. GM Jim Keller was very helpful through the transaction as well. The got me in the right truck for the right price. I would definately deal with them again in the future. More
Want to recommend Dan Dressen as an outstanding sales person. This is not the first time we have had the privilege to work with Dan. Each time he is thorough, patient and very informative without any pre person. This is not the first time we have had the privilege to work with Dan. Each time he is thorough, patient and very informative without any pressure. We called ahead and identified the vehicles we wanted to drive and he had already pulled the vehicles to the front so that they would be ready to test drive. Any questions we had he was able to answer, explain and show how to work everything. Ben in the business office was extremely helpful also. Thanks guys! We will be back if the need arises. More

