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Rick Weaver Buick GMC Truck

Erie, PA

4.6
42 Reviews

714 W 12th St

Erie, PA

16501

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Showing 42 reviews

September 29, 2023

Clean, fast, polite to me seemed to care about my Buick. All problems taken care of to my satisfaction More

by BOBTEC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remembeer, Beth Weaver
Oct 02, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Bob, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team provided excellent service and took care of all your Buick's problems to your satisfaction. We appreciate your support and look forward to serving you again in the future.

September 12, 2023

Had a stress free and very good experience at Rick Weaver Buick GMC, and I have Chris Pfister to thank. When you stop in, ask for Chris. He will treat you like family and only sell you what he tells you. More

by ragenw05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pfister
Sep 14, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Ragen, thank you so much for sharing your positive experience at Rick Weaver Buick GMC! We're glad to hear that Chris provided you with a stress-free and enjoyable experience. We strive to treat all our customers like family and provide honest service. We appreciate your kind words.

August 21, 2023

Lots of great people that have been there for years. I feel I can ask questions without feeling stupid. More

by Guy that bought a car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 23, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you for your kind words! We're glad to hear that our team made you feel comfortable and supported. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

August 17, 2023

I came in for regular service. Everyone was courteous and efficient. My car was done quickly and I was on my way More

by kkathyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Weaver
Aug 18, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Kathy, thank you for choosing our services for your regular service. We're glad to hear that our team provided you with courteous and efficient service. We strive to complete our work quickly to get you back on the road. We appreciate your positive feedback!

August 14, 2023

Worked with Mighty Mike Maggio to purchase our vehicle, he made the process stress free and couple hours later we were headed down the road with our new purchase. Mighty Mike Maggio is truly an ERIE ICON. More

by jerry.skolnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Maggio *****, Beth Weaver
Aug 15, 2023 -

Rick Weaver Buick GMC Truck responded

Hi Jerry! Thank you for your kind words about Mighty Mike Maggio. We're thrilled to hear that he made your vehicle purchase stress-free and that you're happy with your new purchase. We appreciate your support and hope you enjoy the road ahead!

August 11, 2023

Joe DePaul did a great job handling some of the problems that came up. He went out of his way to help us with the apps and controls. More

by DANDBADAMS
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe DePaul
Aug 14, 2023 -

Rick Weaver Buick GMC Truck responded

We really appreciate you taking the time to leave us such a great review! Please reach out if you have any questions and we look forward to working with you again in the future.

August 11, 2023

Got to the dealership before 8:00 AM on a Saturday for an oil change and tire rotation. Was told I was 3rd in line and it would be an hour. Then I mentioned there was a recall on the child safety seat rest More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Weaver
Aug 18, 2023 -

Rick Weaver Buick GMC Truck responded

Gary, Thanks for your feedback. We're so sorry for your less-than-5-star experience and the miscommunication regarding your vehicle's service needs. As we look into what happened, we'd like the opportunity to speak with you directly to address any questions or concerns and to try to turn this around for you. We will reach out soon to learn more about your visit.

August 10, 2023

I’ve been using Rick Wraver Buick since 1981. AleYs found them to be very credible and quality work oriented. Their Setvice Managet, Sngelo, is first class. More

by ajciampajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
Aug 11, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you, for your kind words and continued support. We're thrilled to hear that your experience with Rick Weaver Buick has been positive. We pride ourselves on providing credible and quality work, and we'll be sure to pass your compliments along to our team.

August 10, 2023

This is the second time we have had issues with the service department.--not good. More

by laurasinden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department employees.
Aug 14, 2023 -

Rick Weaver Buick GMC Truck responded

Thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a solution. We will be reaching out to discuss this with you further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.

August 05, 2023

Was great to deal with everyone was easy to work with and would purchase from them again. More

by Melvinpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Agnew, Beth Weaver
Aug 07, 2023 -

Rick Weaver Buick GMC Truck responded

Thanks so much for the great review and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.