I have had horrible experiences with car dealer services departments in recent years - Mike Shaw Chevrolet (gone), Freeway Ford (PowerShift Focus was a joke), Emich VW (sociopathic technicians). I am a car enthusiast who owns many cars and the only car dealer service department I now trust is Rickenbaugh Volvo. They have been wrenching on my beloved '98 C70 for years. I will trust its care to no-one else. Finally, Dwight Davis is the most competent service writer I have ever worked with. Thank you.