Right Toyota

Danny in the service department is very professional and courteous!! Makes it very easy for me to get my truck worked on! courteous!! Makes it very easy for me to get my truck worked on! More

This is the dealership for me! Right Toyota listens to what you’re looking for and they do their best to find it! Shout out to my guy AJ, he treats customers like family. what you’re looking for and they do their best to find it! Shout out to my guy AJ, he treats customers like family. More

Junior was awesome told me how long it would take and exact cost said I needed rear brakes and to call when I had time to come back exact cost said I needed rear brakes and to call when I had time to come back More

Easy to make appointments, service personnel prompt to greet and get information needed for service. Service call when vehicle was finished and service reviewed on spot. greet and get information needed for service. Service call when vehicle was finished and service reviewed on spot. More

The service was great, I was greeted within minutes upon my arrival. Nathan was a great dealer he was nice and respectful and I Will be coming back forsure my arrival. Nathan was a great dealer he was nice and respectful and I Will be coming back forsure More

The customer representative was very helpful and proactive in getting my vehicle scheduled for maintenance services. He was honest and fair. proactive in getting my vehicle scheduled for maintenance services. He was honest and fair. More

Had an appointment with Matthew Bocchi at 11am. Waited in line for the 20 minutes. After seeing several cars get attended to that wer behind me, I got out of my car to figure out what was going on. I found M line for the 20 minutes. After seeing several cars get attended to that wer behind me, I got out of my car to figure out what was going on. I found Mr. Bocchi's desk and asked him when he was going to get to my appointment. He muttered something about Darvin was supposed to take care of it. He appeared flustered and angry that he had to take care of my service instead of Darvin. I waited will he was done. Afterwards, he got up quickly and ran outside and slammed the door. I watched him make his way to my car. After taking a long deep breath, I opened the door he closed on me and calmly walked my way over to my car to hand him my keys so they could work on my vehicle. I left the premises with my fiance. After about 1hr they called to let me know they found a few things with my vehicle, which I politely declined to have service on, and had them itemize what they felt eventually needed repairs. They indicated that my vehicle would be nearing completion of my service. After another hour of not hearing back that my car was ready, I called and spoke to Mr. Bocchi who stated that my car was ready. When I got to his desk and told him I was ready to pick up my car, he did not acknowledge me or make eye contact. After a few minutes, he got my paperwork and I eventually paid for my service. I understand that he may have been angry for whatever issues, work related or personal, but you never take it out on a customer. I never raised my voice or make any sort of commotion other than voice my frustration that I was waiting for 20 minutes. To throw a hissy fit and run out the door and close it on me is part of a bigger problem. This will catch up to this company on a customer service level, if this lack of professionalism keeps happening. People take time out of their busy schedule to just get in and out of the dealership, and the last thing we need is to have an employee take out their anger on a customer, for who knows what reason. Hopefully this will be addressed in some form or fashion. More

Right Toyota is the best dealership we have ever used.... We have purchased 4 Toyotas from Right Toyota... We are in a few months going to buy a new Highlander ... We have purchased 4 Toyotas from Right Toyota... We are in a few months going to buy a new Highlander ... More

Danny Vick is the Bomb! Great service and a great attitude. Accountable and quality employee. attitude. Accountable and quality employee. More