Right Toyota

I contacted 2 different people ( salesman and manager) at this dealership and did not hear back from either one concerning questions I had about a new car purchase. this dealership and did not hear back from either one concerning questions I had about a new car purchase. More

I took my 4runner in for service after the rear seat belt jammed and could not be used after a friend rode in the back seat. Probably the first or second time anyone has used that seat since I bought my 4run jammed and could not be used after a friend rode in the back seat. Probably the first or second time anyone has used that seat since I bought my 4runner new. Vehicle has 32,000 miles, purchased summer 2017. Matt Rich, the assistant service manager, told me with parts and labor (one bolt) the repair would be over $250. I told him it was a warranty item. He said that it was out of warranty, I said the seat belt was not. He began checking his book and said even if it is under warranty the dog hair in my back seat would be considered “outside influence” or maybe he would find a coin in it? A coin, are you kidding me? He finished flipping the pages and said it was not under warranty anyways. After the dog hair / coin comment I decided I didn’t want to leave my vehicle with the Right Toyota service department anyways and left. It was clear they would try to get out of warranty work where they could. After getting home, sure enough restraint systems are 60 months / 60,000 miles which my vehicle was under. And if dog hair in the back seat is enough to damage that seat belt I’m scared for Toyota owners with kids and dogs which seems very common. More

I have been a Toyota owner for several years and their service department is the best! I would highly recommend! They are always on time, thorough and get me in and out as soon as they can! service department is the best! I would highly recommend! They are always on time, thorough and get me in and out as soon as they can! More

They got the job done in the time they said it would be done They were very professional and very helpful .I would recommend you to others done They were very professional and very helpful .I would recommend you to others More

The service crew are awesome and explain everything your car needs they communicate any issues with you before any decision are made for the safety of you and family car needs they communicate any issues with you before any decision are made for the safety of you and family More

Sam in service was super friendly and attentive. Very well run and organized company! I love taking my truck there to get oil changes. Thanks well run and organized company! I love taking my truck there to get oil changes. Thanks More

Moral at dealership is very low. People walking around just going thru the motions. No smiles anywhere.. service department communications are non-existent. This dealership has far greater problems than j just going thru the motions. No smiles anywhere.. service department communications are non-existent. This dealership has far greater problems than just my poor experience. More

The service department and my service advisor, Darvin Perry, are prompt and efficient. My needs are generally met without hesitation, and I would recommend their service. Perry, are prompt and efficient. My needs are generally met without hesitation, and I would recommend their service. More

Darvin is a great service advisor. We have worked with him for years (3 vehicles), and enjoy speaking with him each time we come in. him for years (3 vehicles), and enjoy speaking with him each time we come in. More

Definitely recommend right Toyota , very nice , NOT pushy salesman ,didn’t try selling me something I didn’t want , worked with me and made sure I left with the vehicle I wanted and was happy with , 10/10 st salesman ,didn’t try selling me something I didn’t want , worked with me and made sure I left with the vehicle I wanted and was happy with , 10/10 stars More