
Right Toyota
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 8:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Taken care of This dealership has always been my go to place for any maintenance issues or purchase/lease since 2006. They are not pushy when it comes to a sale and This dealership has always been my go to place for any maintenance issues or purchase/lease since 2006. They are not pushy when it comes to a sale and are more than willing to add things to sweeten the deal. You walk away feeling taken care of! More
Great new car buying experience! This was our first new car purchase and it was a fantastic experience. The Sales, Finance and other staff were welcoming and worked together to assist This was our first new car purchase and it was a fantastic experience. The Sales, Finance and other staff were welcoming and worked together to assist us. More
fantastic service with mike roller prompt efficient service with mike roller , greeted in a timely fashion , service was performed faster than estimated time , totally satisfied you can prompt efficient service with mike roller , greeted in a timely fashion , service was performed faster than estimated time , totally satisfied you cant go wrong with mike roller as your service advisor More
Servixe Always have a great experience with Matt Rich and Russ! Always go above and beyond..everyone is always friendly and happy! Neil in fleet helped with o Always have a great experience with Matt Rich and Russ! Always go above and beyond..everyone is always friendly and happy! Neil in fleet helped with our purchase and we are very happy with Right Toyota! More
GREAT SERVICE The service was fast and complete. I always wait and have never been disappointed. The service advisors are very polite and pay attention to my needs The service was fast and complete. I always wait and have never been disappointed. The service advisors are very polite and pay attention to my needs. More
Great customer service! I always have great customer service from Bob Marthaler. The service is always fast and efficient. He helped get in touch with the repair company wh I always have great customer service from Bob Marthaler. The service is always fast and efficient. He helped get in touch with the repair company when I had a crack in my windshield. More
GOOD COMPANY POLICIES I love to walk into your dealership! I see people I know and who know me. ... like Nick Sharma Matt in Leasing, Matt in Service, and others. I I love to walk into your dealership! I see people I know and who know me. ... like Nick Sharma Matt in Leasing, Matt in Service, and others. If occasionally I encounter a difficulty, I can actually find a person who will listen to my situation and help me. Your new waiting area is top notch! Matt (in Service) always works with my schedule to get me in and out as promised. More
Excellent and very professional fast service and details explanation. the service person name Roger was friendly and given me an estimate the cost in a good manner. waiting room ver fast service and details explanation. the service person name Roger was friendly and given me an estimate the cost in a good manner. waiting room very comfortable and clean. Waiting time is excellent. More
Run Like xxxx I have always had a great experience with their service department until recently. A little over a year ago I bought a Tundra from a different dealer I have always had a great experience with their service department until recently. A little over a year ago I bought a Tundra from a different dealer and discovered a humming. I took it to Right toyota to have it fixed, It took them 4 tries to find the problem and fix it, this took over a year and them telling me that it was other problems or I was hearing things. Turned out to be a read wheel bearing. While there to get this problem fixed , they discovered that my rack and pinon was leaking and was covered under warranty. To this point I have been very patient with having to deal with the humming and them trying to repair it. I credit them for getting the rack fixed under warranty. This is where the problems began... My steering wheel was always straight before they replaced the rack, now it is tilted to the right. I returned several times, 3 to be exact, to have them straighten it out. The last time the service adviser told me after driving it there was nothing wrong. I drive this truck over 20k miles a year so I am sure I am a little better tuned to the truck than he is... Kinda like I told them there was a humming and it took the over a year to find the problem and fix it. Now I have a crooked steering wheel and I keep getting told there is nothing wrong its just the road. I have been going to them for many years and bought a few cars from them.. Not sure I will ever be back. UPDATE: 2/17/17: Just got off the phone with Frank from service and Lina from customer relations. Needless to say NEVER again will I do business with them.. My steering wheel has never bees straight since they installed the rack and pinon. I called and left frank a message to call me about a month ago to have some more work done and he Never called me back, Then I called and left the same message for one of the service advisers and received a call back. I took it to another shop to have the shocks I need put in. I warned them that the steering wheel has never been straight since the work Right Toyota did. Again they couldn't get the wheel straight. This leads me to believe that Right Toyota install the rack and pinon incorrectly. I called Toyota America and they contacted Right Toyota, Needless to say that Frank told me that they could never make me happy and that they do not want my business. More
The Best! Repeatedly, the best service I have ever had. Seriously! Eddie Ruiz is always professional and helps me understand what needs to be done to my car. Repeatedly, the best service I have ever had. Seriously! Eddie Ruiz is always professional and helps me understand what needs to be done to my car. More