Right Toyota

Outstanding Service Adam did a fantastic job start to finish! He worked very hard to make sure that I was taken care of throughout the buying process. Adam did a fantastic job start to finish! He worked very hard to make sure that I was taken care of throughout the buying process. More

Excellent experience Very pleased with the overall experience. So what else is there to say, Neil and Kent were great to work with. No service yet so can't comment. Very pleased with the overall experience. So what else is there to say, Neil and Kent were great to work with. No service yet so can't comment. More

Good service, honest people I've been taking my Toyota here since I bought it. Now 60k miles later, it's still running like a champ. I recently left my ipad there accidentally. T I've been taking my Toyota here since I bought it. Now 60k miles later, it's still running like a champ. I recently left my ipad there accidentally. They found it and kept it at the desk for me until I picked it up the next day. I'm lucky there are still honest people out there! More

Top notch as always Best care, top notch service. General manager Fabio cares about the customer, makes sure the service, sales or service, is to your liking. Recommend t Best care, top notch service. General manager Fabio cares about the customer, makes sure the service, sales or service, is to your liking. Recommend to anybody. More

Flawless Recently, I purchases a Tacoma, my first Toyota so I did not know what I would encounter on my first service visit. When I drove up to Right Toyota, Recently, I purchases a Tacoma, my first Toyota so I did not know what I would encounter on my first service visit. When I drove up to Right Toyota, it was a bit intimidating because it was such a huge operation. My concerns were quickly put to rest when Matt the service manager approached and asked how he could help. Without event Matt took my information, showed me where the customer waiting area was and wicked the truck into the service department. Ninety minutes later, he came to get me, went over all the paperwork, answered my questions and I was down the road. Amazing. The only negative is the chairs in the waiting area are not designed for real people to sit in, they are extremely uncomfortable and deadly on those with bad backs :-( More

Great service Darvin Perry always is straight with my service options and I trust his opinions. Also, I have never had to return any vehicle for additional service Darvin Perry always is straight with my service options and I trust his opinions. Also, I have never had to return any vehicle for additional service after having it repaired. Also,Brian Koepke is the only person I would deal with for a new car---he is honest and I never have haggle with him. More

Excellent service They were friendly and knew exactly what I wanted and what I was looking for and they work with my budget . I would recommend them. They were friendly and knew exactly what I wanted and what I was looking for and they work with my budget . I would recommend them. More

Great customer service, smooth transaction Mark was very easy to communicate over email with. All I had to do was come in and sign. We agreed to price over email as well and did not hide any fe Mark was very easy to communicate over email with. All I had to do was come in and sign. We agreed to price over email as well and did not hide any fees or costs. He had already had my credit run at my request before I drove to the dealership. I live 90 miles from this Toyota and Mark's customer service made it worth the drive. The building is absolutely beautiful as I walked in. I was greeted right away and shown to Mark's desk. Mark was cheerful and offered water or restroom, which was very considerate after my long drive to the dealership. Everything went very smoothly. My parents had just bought a car in December from the dealership and they had an excellent experience as well. Would give this dealership 5 out of 5 stars for customer service, pricing, and for how nice the building is. More

Professionally Effective good waiting times, excellent expertise, friendly customer orientation, job got done, turnaround time was excellent, car got rinsed, cost pretty high, good waiting times, excellent expertise, friendly customer orientation, job got done, turnaround time was excellent, car got rinsed, cost pretty high, overall a good experience More

Service call First the bad. My car came in on a tow truck due to complete failure of the drive controls, leaving me stranded for several hours. It took several day First the bad. My car came in on a tow truck due to complete failure of the drive controls, leaving me stranded for several hours. It took several days to complete repairs, which we found out was likely caused by a software problem. And the software problem was part of a recall notice I had received before the last 5000 mile service visit. That recall had been ignored at that service visit, and that omission likely caused failure of controls for the engine and drive system. The good part is that I needed to rent a car while my vehicle was in the shop for several days. Toyota came thru and comped the rental costs. For this, I thank them very much. The service people and store manager were all very polite, professional and easy to work with. And seemed honestly sympathetic to my situation. More