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Right Toyota

Scottsdale, AZ

Overview
Reviews
Vehicles
4.4
2,090 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,090 reviews

September 07, 2023

We were lied to more than once and the cost of the vehicle is way too high. More

by RIP off
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember but it was more then one person
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Sep 07, 2023 -

RIP off responded

You guys deserve an academy award

September 06, 2023

Very good timed service, clean ,quiet and spacious waiting area. While waiting can have some hot or cold beverages. More

by Amariamma09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, Matt
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Sep 07, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

September 05, 2023

Excellent service department. Service advisors are friendly and trustworthy. Work is done in a timely manner. I never have to wait more than two or three hours for service to b More

by Bjwazii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp
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Sep 06, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

September 01, 2023

At 55 yrs old have bought a lot of cars through my life this was the first time I didn't feel sick to my stomach during the process More

by AZ dreaming
Recommend Dealer
Yes
Employees Worked With
Christian our salesman. A+++++
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Sep 06, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 30, 2023

It’s very bad place to choice to buy a vehicle. I’m was trade my hone Ridglne 2023 on Agust 17 -2023 , today is end of the month 14 days already but they not make a check payment for me Honda Fina More

by DUY_N2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregory Wishner
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Aug 31, 2023 -

Right Toyota responded

We deeply apologize for the frustrating experience you've had with us, and we appreciate your feedback. Your concerns are important to us, and we regret any inconvenience caused by the delay in processing your payment and the misunderstanding with your Honda Care Protection request. Your experience does not align with the level of service we aim to provide to our customers. We understand the importance of timely and transparent transactions during the vehicle trade-in process, and we're disappointed that we fell short in this instance. We want to address this situation and make things right. Please reach out to us directly so that we can assist you in resolving the issue with your payment and ensure that your concerns are addressed appropriately. Additionally, we apologize for any miscommunication regarding your Honda Care Protection cancellation request. We take your feedback seriously and will work to ensure that our communication is clear and transparent moving forward.

Aug 31, 2023 -

DUY_N2000 responded

I ready like my vehicle, I like to buy Other kind for my family and I Wil Refer to my friends and family members.. if the your Dealer improves and take care my request and clear all financial not belong your dealer .

August 30, 2023

The last 2 service visits had 3 work-concerns that were not needed or required by a related work item. I was told that my account records didn't list the 3 items within the normal mileage driven. I save al More

by jlmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
O. Delgado, Daniel Vick
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Aug 31, 2023 -

Right Toyota responded

We appreciate you sharing your feedback about your recent service visits with us. We apologize for any frustration or inconvenience caused by the concerns that were identified during those visits. Your experience is important to us, and we deeply regret any miscommunication or unnecessary work that was performed. We understand the value of accurate diagnosis and transparent communication when it comes to servicing your vehicle. We apologize for the discrepancies between your account records and the actual mileage driven. We should have provided a more thorough explanation of the reasons behind the recommended work, especially in relation to the specific mileage intervals. Your feedback highlights the areas where we need to improve our communication and transparency in the service process. We take your concerns seriously and will use them as an opportunity to enhance our processes and ensure that we provide accurate and necessary recommendations to our customers. If you have any specific concerns you would like us to address or if you would like further clarification on the work that was performed, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.

August 29, 2023

They are on top of their game. They keep you informed from start to finish, so there are NO surprises. More

by lumberguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp & Neil Germundson
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Aug 29, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 29, 2023

Friendly, reliable service. I can always count on quality service at fair prices. Their service reps are very knowledgeable and helpful. More

by DCASEBERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Paffumi
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Aug 29, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 29, 2023

Service department always takes care of our vehicles in a timely manner, will continue to use the dealership for all vehicle repairs More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Aug 29, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 28, 2023

The best dealer I've ever worked with! Very professional and upon purchase of my vehicle, they did not try to sell me an extended warranty. I drove away with free oil changes for 2 years More

by pevans101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Aug 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

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