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Right Toyota

Scottsdale, AZ

4.4
2,091 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,091 reviews

June 23, 2023

Dealership is great! Everyone there is always friendly, helpful and very knowledgeable. It’s also always very clean More

by AHFIERRO01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Jun 23, 2023 -

Right Toyota responded

Thank you for taking the time to share your positive review of our car dealership, we appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

June 23, 2023

Jake and the rest of the guys that helped me great! ! So helpful and very knowledgeable!! Very happy and satisfied with my purchase! Will definitely recommend to my all my friends and family! Thank you More

by ANGIE.CABRERA480
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 26, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

June 23, 2023

We are pleased to buy a car each time. It is friendly, helpful and we are happy. We have used this dealer for many years. And will continue to recommend it to others. More

by GARKARJEN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 23, 2023 -

Right Toyota responded

Thank you for taking the time to share your positive review of our car dealership, we appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

June 22, 2023

The employees really care about you and your vehicle and the reputation of the dealership. More

by Mike
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Several
Jun 23, 2023 -

Right Toyota responded

Thank you for taking the time to share your positive review of our car dealership, we appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

June 19, 2023

This dealership is awful. I would not recommend. Hike up price once your already there. Feels like a shark tank. More

by matfam520
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dino
Jun 20, 2023 -

Right Toyota responded

matfam520, we are sorry you had an issue with pricing and negotiation while at our dealership. We do our best to be transparent with pricing, we apologize for the inconvenience. Matt W. - CR Mgr. - Right Toyota

May 31, 2023

Great customer service. Very well organized. They have a great set up and always look after me. Admittedly I am paying for it, but I am getting my moneys worth! More

by Sj81.az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 01, 2023 -

Right Toyota responded

SJ81, thank you very much for the feedback and for being an awesome Right Toyota customer. We appreciate your business and support. Matt W - CR Mgr. - Right Toyota

May 25, 2023

Due to scarcity of new inventory, acquisition of new vehicle took almost 6 weeks. Although I accepted a dealer premium of about $3000 & had requested addons amounting to about $1000, the agreed upon pri More

by AjJFP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany
May 25, 2023 -

Right Toyota responded

AjJFP, thank you very much for the positive feedback. Enjoy your awesome new Prius, we appreciate your business. Matt W - CR Mgr. - Right Toyota

May 21, 2023

we love right toyota and the amazing service from Daniel Wick. We have been going to right toyota for over 20 yeaars More

by gravada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wick
May 22, 2023 -

Right Toyota responded

Gravada, thank you very much for being such a loyal Right Honda customer. We appreciate your business and positive feedback, we look forward to having you back soon. Matt W - CR Mgr. - Right Toyota

May 09, 2023

Anthony, the sales person and my point of contact, asked me to leave a 5-Star review as way "give [him] leverage to get the markup reduced." We setup up an appointment for 4 PM on Saturday. Thursday b More

by Ejbluth
Recommend Dealer
No
Employees Worked With
Anthony Lydon
May 10, 2023 -

Right Toyota responded

Ejbluth, we sincerely apologize for the lack of communication, how frustrating. We will use your review and comments to coach and improve communication with customers. Thank you for bringing this issue to our attention, we will do our best to make the best out of an unpleasant situation. Matt W. - CR Mgr. - Right Toyota

May 06, 2023

I have never been more disrespected by a dealership employee in my life. I have been working with Logan Mullany, he is great and very knowledgeable! I drove up today from Yuma, 3hrs away, to arrange a More

by Coltholden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Griffin Fair
May 08, 2023 -

Right Toyota responded

Colten, we are sorry you had a difficult experience with our team. Some new Toyota models (Especially Tundra) have market adjusted pricing. Some dealers add MSRP addendums with worthless dealer added items to increase the price. Customers are told they can purchase the vehicle as sticker, but it is actually the adjusted sticker including the addendum and increased price. Our dealership is very transparent with our market adjustment and we do not add unnecessary items. You have worked with us on multiple occasions in an attempt to purchase a vehicle, but we have never been successful agreeing on price, vehicle, or terms. Each time we have worked with you it has taken multiple hours with no sale. Our sales manager was brief and to the point so we are sorry you took offense. Also, whenever a customer contacts a different dealer regarding the pricing of another dealer, that customer will be told to "walk away" or they are being "ripped off." Calling another dealer is the very least reliable source of information. Matt W. - CR Mgr. - Right Toyota

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