Right Toyota

Everyone knows that dealer add-ons aren’t mandatory, but this dealership won’t budge on them. I’d recommend going elsewhere. Also Matt, no need to reply saying that the $1295 add-on is listed on the website this dealership won’t budge on them. I’d recommend going elsewhere. Also Matt, no need to reply saying that the $1295 add-on is listed on the website. We know it is. More

Something's very WRONG about Right Toyota! 1. I drove 3 hours to test drive and buy a car (2019 Toyota HIghlander Hybrid 5TDJGRFH0KS076187, Stock 00991296). Jake Schmidt and Joe (Brett) who 1. I drove 3 hours to test drive and buy a car (2019 Toyota HIghlander Hybrid 5TDJGRFH0KS076187, Stock 00991296). Jake Schmidt and Joe (Brett) who assured me it was ready for me...these two NEVER presented themselves once I arrived at the dealership, even though I spoke to Jake all the way during my drive. A young guy named Austin was to close the deal...hmmm, why...? 2. I arrive at dealership, test drove it and ready to write the check. I wasn't born yesterday, the $1295 bogus window tinting/clearcoat dealer add-on is bogus...we all know it. Their list price at first was presented as $43+k instead of the $30,742 as advertised (which is still online at Edmunds.com, by the way) 3. Had to ask 3 times for the detailed list of all the title, taxes and fees for out-the-door price. Their figure amounted to around $4000 extra, which is crazy, so when I gave them MY out-the-door price, Alex had to go talk to someone... 4. Upon his return, it's suddenly: Sorry, Victoria, somebody else test drove it and said yes before you. Really? How? I asked for proof of this even though I never saw those people materialize, nor did anybody come running outside to stop ME from test driving and handling their vehicle (no salesman, nobody). There was never any SOLD or HOLD sign on the car...like other dealerships do. Interesting, right? 5. The more I analyzed the verbal and non-verbal cues of the "players" of the "game" on my 3 hour drive home, the more this has Bait & Switch stench all over it! 6. 1.5 hrs. after my arrival the car was driven off the lot with a temporary tag and "home delivered" (so I was told) because someone had to get their cashier's check before the bank/credit union closed (ok, sure, it's Saturday) and a there's a baby at home, etc. All this is possible and can be true, and if I didn't "win" today, so be it. If the new owner got the smoking deal at $30,742 as advertised and didn't get soaked on their trade (what I was offered for my Highlander was laughable) or crazy-high financing terms, then bravo to him/them. Perhaps, I dodged a bullet. I know I don't like my time wasted, and I can walk away knowing the BEST car is still out there, and I'll find it without any of today's shenanigans. Caveat Emptor, people. Caveat Emptor! More

Excellent service and advice from service advisor Darvin Perry and mechanic/tech Dave. Thanks again Perry and mechanic/tech Dave. Thanks again More

Excellent work reliable reasonable cost They keep my 2012 sienna van in tip top order Friendly service even though they are very busy 2012 sienna van in tip top order Friendly service even though they are very busy More

Dan Vick knows the 4-Runner and provides great service. I always am serviced during a reasonable period. I always am serviced during a reasonable period. More

Excellent customer service. Very professional service manager. Thank you Darvin Perry. Highly recommend Right Toyota Service Very professional service manager. Thank you Darvin Perry. Highly recommend Right Toyota Service More

My wife and I have been going to Right Toyota ever since we purchased our 2017 Toyota Highlander Limited from them. It has been the best automobile we have owned as has been our periodic service intervals. we purchased our 2017 Toyota Highlander Limited from them. It has been the best automobile we have owned as has been our periodic service intervals. The service personnel we have dealt with are the very best. We do miss the free doughnuts every time we come in for service and the lounge furniture is extremely uncomfortable. Time to be replaced. More

Brett and Tyler were great to deal with in getting a 2023 Highlander lease. Very fair and seamless transaction. High recommended Highlander lease. Very fair and seamless transaction. High recommended More

I have been going to Right Toyota Service for 6+ years. Working with Matt Rich every time. I have always experienced professional and honest service. I strongly recommend Right Toyota !! Working with Matt Rich every time. I have always experienced professional and honest service. I strongly recommend Right Toyota !! More

If I could rate it 0 stars I would. I will never visit this dealership again. These salesman don’t want to help you, they just want to know how much you get paid an hr. I ended up takin I will never visit this dealership again. These salesman don’t want to help you, they just want to know how much you get paid an hr. I ended up taking my business to champan Chevrolet where I purchase a nice Lexis is250 which I was really happy to get with the help of the freindly salesman. I recommend taking your business elsewhere Tiffany sharp was extremely unprofessional . More