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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,289 Reviews

1,289 Reviews of Right Toyota - Service Center

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July 18, 2023

The service was not satisfying. Billing and service performed was not matching. The tires pressure was over allow psi after service. Service office never called back after complain. More

by Chayashinden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
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Jul 18, 2023 -

Right Toyota responded

Thank you for taking the time to share your recent service experience with us. We sincerely apologize for the dissatisfaction you experienced with our service. Your satisfaction is of the utmost importance to us, and we regret any inconvenience or frustration caused during your visit. We apologize for the discrepancy between the billing and the service performed. It is our goal to provide transparent and accurate information to all our customers, and we understand the importance of ensuring that the billing matches the services rendered. We will review our processes to prevent such discrepancies from occurring in the future.

July 17, 2023

Dropped off my Toyota Highlander fir my 45K service and service was quick and no additional concerns were noted. More

by BSNYDER90
Recommend Dealer
Yes
Employees Worked With
Even Krawiec
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Jul 18, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 17, 2023

The service representatives are always very courteous and happy to answer any questions. They always review the service order when it has been completed. The waiting room and service check in area are always More

by STRAZ13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t know his name. I usually see Tim P.
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Jul 18, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 17, 2023

Everything was just fine and the new Srvc Mgr was very professional and very helpful. More

by JHIPPENSTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Jul 18, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 17, 2023

Overall great work, but they could estimate time required for service better, and more smiles from service managers. More

by LENCHNLYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Jul 18, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 17, 2023

Matt took excellent care of me. Service was quick and they resolved my issue for a fair price. More

by Dasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
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Jul 18, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 17, 2023

I had two appointments back to back covering different services. This can cause confusion at a lot of dealerships but not at Right Toyota. Eric handled everything and delivered my car back to me much quic More

by T_FLASKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 18, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 17, 2023

Every time I go in for service I get the best customer service highly recommend to anyone !! More

by MERCEDESRUISMENDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Orlando
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Jul 18, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 17, 2023

Thank you for completing the service on time with no appointment and got it done before 4 o’clock. More

by heroraman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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Jul 18, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 17, 2023

My advisor was very responsive to my concerns and provided excellent service. Great service at Right Toyota! More

by ANNYA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bocchi
Report | Print
Jul 18, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

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