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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,289 Reviews

1,289 Reviews of Right Toyota - Service Center

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July 15, 2023

Worst customer service experience ever! Signed a contract prior to vehicle arriving. When it arrived they had me sign another one and omitted telling me they changed it. Took three trips ba More

by MATTLAVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Finance staff
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Jul 17, 2023 -

Right Toyota responded

Thank you for sharing your recent experience with us, and we sincerely apologize for the difficulties you encountered during the contract process. We understand the frustration and inconvenience caused by the need for multiple trips to the dealership to resolve the issue. We apologize for any miscommunication or oversight that occurred during the signing of the contract. It is essential for us to provide clear and transparent information to our customers. We appreciate your feedback and take it seriously as an opportunity for improvement.

July 15, 2023

Great thorough service within a reasonable time and everyone very professional and courteous and Right Toyota! All services are done within a reasonable time! Thank you Toyota for the shuttle service a More

by sandytrb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Jul 17, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

Jul 17, 2023 -

sandytrb44 responded

Great thorough service within a reasonable time and everyone very professional and courteous and Right Toyota! All services are done within a reasonable time! Thank you Toyota for the shuttle service and for the hours and days of the week that you’re available for your customers!

July 15, 2023

Excellent service and good communication with customer service. Would recommend anyone to right Toyota for service More

by LHALL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 17, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 15, 2023

OUTSTANDING! I would trust my car to Right Toyota without reservations. Recommend highly. Twenty year customer. More

by THEOKINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Paffumi - TOPS!
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Jul 17, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 15, 2023

Exceptional customer service and and always friendly and reliable. Great and timely work. I am loyal to Right Toyota. More

by CHRISTINEMCNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
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Jul 17, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 15, 2023

Junior is always excellent at trying get me in and out as quickly as possible.. More

by Cakebread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Jul 17, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 15, 2023

This dealership is great! I purchase my car and I’m happy with the service! I love Toyotas I’ve owned a Camry 3 Prius, and rav 4 they’re all great cars! More

by QBGERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 17, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 14, 2023

Good customer service Provided good service and updated us as needed. Performed necessary work in a timely manner More

by rajidivakaruniRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Jul 17, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 14, 2023

Responsive. Fit me in right away as I am from west Texas with a limited timeline. Shuttle drivers were awesome. More

by BKPETERS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 17, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 13, 2023

Great service team, fast and reliable. I would recommend having Right Toyota Service next time. More

by KPATTER00
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Report | Print
Jul 17, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

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