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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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August 10, 2021

Junior was awesome told me how long it would take and exact cost said I needed rear brakes and to call when I had time to come back More

by jamedavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Aug 10, 2021 -

jamedavi responded

Happy thanks

August 09, 2021

The customer representative was very helpful and proactive in getting my vehicle scheduled for maintenance services. He was honest and fair. More

by Lpf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Browning
Aug 09, 2021 -

Right Toyota responded

LPF, thank you for the positive feedback about your recent experience with us, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

August 09, 2021

Easy to make appointments, service personnel prompt to greet and get information needed for service. Service call when vehicle was finished and service reviewed on spot. More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin
Aug 09, 2021 -

Right Toyota responded

Gil, thank you for the feedback about our appointment process and your overall experience with us. We appreciate your business and we hope to have you back soon. Matt W. - CR Mgr. - Right Toyota

August 08, 2021

Will not be back, service advisor was not helpful and was rude More

by Holly DeGideo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Browning
Aug 09, 2021 -

Right Toyota responded

Holly, we apologize you did not have a good experience with us, please let us know what we can do to provide better service for our customers. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

August 08, 2021

Professional services, courteous staff, timely repairs and maintenance. Comfortable lounge for waiting. More

by miller_227Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Aug 09, 2021 -

Right Toyota responded

Miller, it looks like we checked all the good boxes, thank you for the positive feedback. Matt W. - CR Mgr. - Right Toyota

August 08, 2021

Right Toyota was able to sevice my vehicle in a timely manner for 2 recalls More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Aug 09, 2021 -

Right Toyota responded

Angie, we are pleased we were able to complete your recall work quickly, thank you for the positive feedback. Matt W. - CR Mgr. - Right Toyota

August 08, 2021

I had a wonderfully smooth car buying experience earlier this year so I came back for my vehicle’s maintenance. Saturday mornings can be busy in the service bay, but the consultant told me “a couple hours” More

by johnwbanjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
(Sorry I forgot the man’s name…)
Aug 09, 2021 -

Right Toyota responded

John, we are pleased you had a good experience with us both servicing and purchasing your Toyota. Thank you for the feedback regarding your experience with us and for choosing Right Toyota. Matt W. - CR Mgr. - Right Toyota

August 08, 2021

The experience at Right Toyota is always great. The customer service is great as is the service. More

by markab24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Aug 09, 2021 -

Right Toyota responded

Markab24, thank you for the feedback, we appreciate kind comments and your business. Matt W. - CR Mgr. - Right Toyota

August 08, 2021

Friendly and quick staff. They were very thorough and answered all my questions. Great jo! More

by Patti.barela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 09, 2021 -

Right Toyota responded

Patti, thank you for the positive review, we appreciate your kind comments and your business. Matt W. - CR Mgr. - Right Toyota

August 08, 2021

I came in to get the oil changed on my Tundra. They got it done fast and without any issues. It’s always a pleasure to deal with Junior. More

by stevenmontoya30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Aug 09, 2021 -

Right Toyota responded

Steve, fast quality service is what you can expect from our team at Right Toyota, thank you very much. Matt W. - CR Mgr. - Right Toyota

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