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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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August 06, 2021

Thank you so much for your quality service. We appreciate everything you do for our requests. More

by Joanne Vilchez Baysa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 06, 2021 -

Right Toyota responded

Joanne, we are always happy to help our customers with their needs, thank you for choosing Right Toyota. Matt W. = CR Mgr. - Right Toyota

August 05, 2021

This was the 5000 mile service so was not very complicated. Everything went smoothly and it all happened much faster than what I expected. I liked the waiting room. More

by gendler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Aug 06, 2021 -

Right Toyota responded

Glender, thank you for choosing us, we are pleased you had a pleasant experience with us. Matt W. = CR Mgr. - Right Toyota

August 05, 2021

After getting ripped off at Camelback Toyota for work not completed, I decided to give Right Toyota my business. So far they have been great. More

by James.Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 06, 2021 -

Right Toyota responded

James, thank you for giving us a try, we will do our best to provide you with quality service at a fair cost. Matt W. = CR Mgr. - Right Toyota

July 27, 2021

I took my 4runner in for service after the rear seat belt jammed and could not be used after a friend rode in the back seat. Probably the first or second time anyone has used that seat since I bought my 4run More

by Alexmontero1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Rich
Aug 01, 2021 -

Right Toyota responded

Alexmontero1, we apologize for not taking care of your seatbelt issue during your visit with us. If you would like us to revisit this issue, please send me the VIN# and the mileage of your vehicle so I can can check the in service date for warranty coverage. If your 4Runner is still under warranty, I would be happy to schedule an appointment for you to have the seatbelt checked out. If the warranty for that item has expired, I will do my best to help out with the cost of the repair.. Matt W. - CR Mgr. - Right Toyota mwinter@righttoyota.com

July 17, 2021

I have been a Toyota owner for several years and their service department is the best! I would highly recommend! They are always on time, thorough and get me in and out as soon as they can! More

by kathim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin
Jul 17, 2021 -

kathim responded

Please post my review.

Jul 21, 2021 -

kathim responded

Please post by review

Jul 21, 2021 -

Right Toyota responded

Kathim, thank you for the great feedback, we sincerely appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

July 14, 2021

They got the job done in the time they said it would be done They were very professional and very helpful .I would recommend you to others More

by Ronkaren47
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He and Tim
Jul 14, 2021 -

Right Toyota responded

Ronkaren, thank you for recommencing our dealership, we are dedicated to providing excellent service and we appreciate the feedback. Matt W. - CR Mgr. - Right Toyota

July 13, 2021

The service crew are awesome and explain everything your car needs they communicate any issues with you before any decision are made for the safety of you and family More

by seiya13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 14, 2021 -

Right Toyota responded

Seiya, good communication is the key to providing great service. The safety and reliability of our customer's vehicles is extremely important to us, thank you for the feedback. Matt W. - CR Mgr. - Right Toyota

July 13, 2021

Sam in service was super friendly and attentive. Very well run and organized company! I love taking my truck there to get oil changes. Thanks More

by Micbrovelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 14, 2021 -

Right Toyota responded

Micbrovetti, thank you for the positive feedback about our staff and dealership, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

July 11, 2021

Moral at dealership is very low. People walking around just going thru the motions. No smiles anywhere.. service department communications are non-existent. This dealership has far greater problems than j More

by Salty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
Jul 12, 2021 -

Right Toyota responded

Salty, we apologize that your visit with us left you with the impression that morale at our dealership is low. In fact, the staff at our dealership are very enthusiastic and professional. Occasionally, the heat does get to some of our staff at the end of the day and they may have a little less pep than usual. We are sorry you did not have a great experience during your last visit, please let us know what we can do to improve. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

July 08, 2021

The service department and my service advisor, Darvin Perry, are prompt and efficient. My needs are generally met without hesitation, and I would recommend their service. More

by Hale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Jul 09, 2021 -

Right Toyota responded

Hale, thank you for the positive feedback about Darwin, he is probably our most experienced and knowledgeable service advisor. We appreciate you being a loyal customer and it is a pleasure servicing your vehicle at our dealership, thank you. Matt W. - CR Mgr. - Right Toyota

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