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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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July 07, 2021

Darvin is a great service advisor. We have worked with him for years (3 vehicles), and enjoy speaking with him each time we come in. More

by Tom49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin
Jul 07, 2021 -

Right Toyota responded

Tom49, we are very pleased you have formed a good working relationship with Darvin, he is one of our very best service advisors. Thank you for being a loyal Right Toyota customer, we appreciate the positive feedback and your business. Matt W. - CR Mgr. - Right Toyota

July 07, 2021

The service representative at Right Toyota was very helpful in solving my problem. When my car was brought to the dealership it was fixed quickly and competently. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Qasemy
Jul 07, 2021 -

Right Toyota responded

Happy Customer, we love the name you used in the review, it really says everything. Thank you very much for choosing our service department, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

July 07, 2021

Great service department, always helpfully with my three Toyota’s and really like the guys in parts. Wouldn’t buy a car there. Too many pricing games More

by danieleharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Pafummi
Jul 07, 2021 -

Right Toyota responded

Daniel, thanks for using our service and price departments, we appreciate your business. No games in sales, just find a vehicle and we will make you a great deal when you are ready. Give us a shot! Matt W. - CR Mgr. - Right Toyota

July 06, 2021

Excellent 5 star service. Recall service completed in a prompt and efficient manner. Service rep Davin Perry was very professional. Service completed when it was promised. More

by vabanister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Jul 07, 2021 -

Right Toyota responded

Vabanister, thank you for the kind feedback about your recent service experience with Darvin, he is very efficient and thorough. Thank you for choosing the Right Toyota service department, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

June 24, 2021

I had an appt for my routine car servicing at 10:45. I was 5 minutes late as I live 80-85 miles away. I waited 2 hours for my car. This is the first time this has happened but needless to say, I was prett More

by mlmazor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin
Jun 24, 2021 -

Right Toyota responded

Mimazor, we sincerely apologize for the extended wait you experienced during your recent service visit to our dealership. We really do our best to ensure every customer has as short a wait as possible. We are in the process of hiring extra staff and installing the additional equipment necessary to accommodate the increase in service demand. Thank you for the feedback, we would like to assure you that your opinion and your business matters to us. Matt W. - CR Mgr. - Right Toyota

June 22, 2021

Great service desk support. Service advisor is always knowledgeable and responsive to questions and concerns. Service technician is always thorough. Overall service experience exceptional. I only wish sa More

by azmarshclan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Jun 24, 2021 -

Right Toyota responded

Azmarschian4, thank you for the feedback about the great service you received from our service department. We are sorry you don't feel the same about our sales staff, please let us know what we can improve to give you a better experience. Thank you. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

June 19, 2021

Service completed on time and communication was very good. I was pleased with getting a rental car to get me home and back to the dealership More

by Kenneth.Nettles1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 21, 2021 -

Right Toyota responded

Kenneth, we are pleased you had a convenient and smooth experience servicing your vehicle with us, thank you for the feedback. Matt W. - CR Mgr - Right Toyota

June 18, 2021

The professionalism is unmatched. Right Toyota is the best place for all your Toyota needs. Always friendly and very accommodating. This is by far my numb one choice. More

by NerikG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browning
Jun 18, 2021 -

Right Toyota responded

NerikG, thank you very much for the feedback. Great customer service and superior professionalism is our main goal, we appreciate the acknowledgement. Matt W. - CR Mgr. - Right Toyota

June 18, 2021

They have always been thorough and prompt. Their prices are more than reasonable and the work finished on time. Darvin Perry is friendly and always explains what needs to be done thoroughly and lets me kno More

by wordassist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Jun 21, 2021 -

Right Toyota responded

Wordassist, it looks like Darvin has checked all the good bases for you when servicing your Toyota at our dealership. Darvin is our most experienced service advisor, he does a fantastic job and customers can really count on him for excellent service and thorough information. Thank you for being a loyal Right Toyota service customer, we appreciate your business. Matt W. - CR Mgr - Right Toyota

June 17, 2021

Darvin is the best mechanic!! He is thorough, no nonsense and kind. I won't take my car to anyone else from now on. Great service. More

by Leslie.a.shelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Jun 18, 2021 -

Right Toyota responded

Leslie, you're right, Davin is the best! Darvin is probably one of our most experienced and knowledgeable service advisors. Thank you for choosing our service department, we are very pleased to have you as a loyal customer. Matt W. - CR Mgr. - Right Toyota

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