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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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June 13, 2021

Matt Bocchi went way beyond a normal service call. He personally fixed my right outside mirror that someone had bent and knocked off the cover. I am most appreciative of Matt’s attention to detail and More

by Jim Blum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bocchi
Jun 14, 2021 -

Right Toyota responded

Jim, thank you for the kind feedback about Matt, he is one of our very best. Matt and the service staff are committed to providing excellent service, thank you very much for the opportunity. Matt W. - CR Mgr. - Right Toyota

June 13, 2021

I’ve been going to Right Toyota for years now. I bought two vehicles and have them both serviced over the years and Right Toyota. I am a loyal Toyota buyer and currently I’m driving my 11th Toyota. So I’m More

by Dr G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Jun 14, 2021 -

Right Toyota responded

Dr. G, thank you for being such a loyal Right Toyota customer, we appreciate your business and the great feedback. Matt W. - CR Mgr. - Right Toyota

June 13, 2021

Have brought my Toyota’s here for service for years. Always have had courteous and efficient managers. My only negative was an inoperable charging station in the waiting room. More

by Johnson-ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 14, 2021 -

Right Toyota responded

Johnson-Ash, thank you for being a loyal customer, we appreciate the feedback. Matt W. - CR Mgr. - Right Toyota

June 11, 2021

Very satisfied with the service and the facility. Since I wanted to wait for the service I was kept informed of progress and at the completion the process was reviewed with me. More

by lrgoddu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Jun 11, 2021 -

Right Toyota responded

Lrgoddu, we are very pleased you enjoyed the service you received from our service department, thank you for the feedback. Matt W. - CR Mgr. - Right Toyota

June 10, 2021

My service advisor Roger was very knowledgeable and answered all my questions. I was really impressed. I dropped my truck off in the morning and it was ready for me to pick up in a couple of hours. More

by Wjuris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Jun 10, 2021 -

Right Toyota responded

Wjuris, thank you for choosing the Right Toyota service department and for the great feedback. We appreciate your business. Matt W. - CR Mgr. - Right Toyota

June 08, 2021

Daniel Vick is an extremely excellent employee.He Daniel Vick is an extremely excellent employee. He listens patiently to any of my concerns & will address them in detail! He's very polite, kinding More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Jun 08, 2021 -

Right Toyota responded

Connie, thank you for the kind comments about Daniel, he is one of our best service staff with great attention to detail. Thank you for being a Right Toyota customer. Matt W. - CR Mgr. - Right Toyota

June 08, 2021

Excellent service. Car service was completed as promised. Tim Parffumi took the time to explain everything that needed to be done. Very pleased with Right Toyota More

by Mdill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Parffumi
Jun 09, 2021 -

Right Toyota responded

Mdill, we are very pleased you received great service from Tim, he is one of our very best. Thank you very much for the feedback and the opportunity to serve you. Matt W. - CR Mgr. - Right Toyota

June 05, 2021

Busy when I 1st brought in, not too personal, waited for air pressure sensor for a week and a half. Rep much nicer...sensor light on still.maybe easy fix? More

by debenjoyslife3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gochi
Jun 07, 2021 -

Right Toyota responded

Debenjoyslife3, sorry we were not as personable as we should have been during busy times, we'll work on that. The tire pressure sensor replacement is an easy installation and it should take care of your tire light issue. Thank you very much for your business and your patience. Matt W. - CR Mgr. - Right Toyota

May 30, 2021

great customer service & only do what is needed. They don’t pressure you into unneeded repairs or service and I really appreciate that! Service department is excellent! More

by williamjme58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
May 31, 2021 -

Right Toyota responded

William, no pressure, we only suggest what is needed during a service visit. Thank you for choosing Right Toyota.

May 30, 2021

Daniel Vick was informative and extremely helpful getting my truck in and out quickly He had all my concerns addressed and completely done before the vehicle was brought back out to me. He and Kent in fi More

by Kipphepburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel vick
May 31, 2021 -

Right Toyota responded

Kipphepburn, thank you for the kind comments about our service, Daniel and Kent are great at what they do. Thank you very much for being a loyal Right Toyota customer. Matt W. - CR Mgr. - Right Toyota

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