Back

Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

Sort by
May 28, 2021

Had a great experience with Right Toyota during my recent vehicle service. They did not try to oversell me on additional services and the car was ready when promised. Overall, I'm very pleased. More

by John H
Customer Service
Recommend Dealer
Yes
Employees Worked With
Roger Terp
May 31, 2021 -

Right Toyota responded

John, thank you for the great review, we only suggest service that is necessary to keep our customer's vehicles running reliably. Matt W. - CR Mgr. - Right Toyota

May 27, 2021

No bb bbb bb bbb bb. He bbb bbb bb bbb b bbb bbb he. He bbb bbb he hhb hhh he hb bb. He More

by Charboyle82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Perry
May 27, 2021 -

Right Toyota responded

Charlyboyle82, thank you for the review. Matt W. - CR Mgr. - Right Toyota

May 27, 2021

Excellent service as always from Right Toyota. Darwin has been an excellent partner to work with and I truly appreciate all the work done towards the service. More

by chiradeep.ganguli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
May 27, 2021 -

Right Toyota responded

Chiradeep, thank you for the very kind review of Darvin, he is one of our very best service advisors. Thank you for the feedback and for choosing Right Toyota. Matt W. - CR Mgr. - Right Toyota

May 27, 2021

Great service, took care of issue right away. Assistant Service Manager Sam Campisi kept me informed during every step of the repair. It made me feel very comfortable. Thanks More

by Rbonifasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Campisi
May 27, 2021 -

Right Toyota responded

Rbonfasi, good communication is the key to great service, Sam is very thorough, prompt, and professional. We are glad you enjoyed your visit to our service department and we look forward to having you back in the future. Matt W. - CR Mgr. - Right Toyota

May 27, 2021

The service work was done well. With an 8 am appointment it was 10 am before they finished an oil change. The people in the dealership were rude to the customers especially the salesmen, which I do not unde More

by New customer 1 time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
names not given
May 27, 2021 -

Right Toyota responded

We apologize you had a bad experience, please feel free to contact me so we can improve our service. Matt W. - CR Mgr. - Right Toyota mwinter@righttoyota.com

May 26, 2021

I bought my Prius from Right Toyota 21 years ago and they have serviced from day one. I would highly recommend them to all for product and excellent service. More

by al.rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
May 26, 2021 -

Right Toyota responded

Al,rose, twenty-one years of reliability is what you can expect from the Toyota product, that's fantastic. Thank you for allowing us the opportunity to keep that Prius maintained and running well over the past two decades. We appreciate your business! Matt W. - CR Mgr. - Right Toyota

May 25, 2021

Had a bad buying my 2016 Rav 4Told me I was getting Had a bad buying my 2016 Rav 4 Told me I was getting COSTCO DISCOUNT & didn’t till Costco stepped in Darwin Perry in service department has been ex More

by Luv Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Perry
May 26, 2021 -

Right Toyota responded

Luv Toyota, we are sorry you encountered some frustration while purchasing your 2106 Rav 4 from us a few years back. We are pleased Darvin has been able to provide you with great service, thank you for giving us another opportunity servicing your vehicle. Matt W. - CR Mgr. - Right Toyota

May 24, 2021

Excellent customer service, online appointment schedule was very easy . Dropped my truck off and they did it in a timely manner. Pricing was reasonable and efficient. More

by bbrooks4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Perry
May 25, 2021 -

Right Toyota responded

bbrooks444, thank you for the great review, we are very pleased you had a good experience and our appointment booking process and fast service worked so well for you. Matt W. - CR Mgr. - Right Toyota

May 24, 2021

Darvin Perry the Best every time I go in for both my Toyota’s he treats my wife and Like we are special.Frank Vittaro my my personal frien and he was the best. More

by Mmarini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
May 25, 2021 -

Right Toyota responded

Mmarini, you are right Davin is one of our very best. Thank you for being such a loyal customer, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

May 24, 2021

Took my car in for recall, was told it would be 3 hrs. It Took a whole day, I was never given a courtesy call to inform me it was taking longer and they needed to keep my car. I called the next morning they More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
May 24, 2021 -

Right Toyota responded

Shawn, we apologize for the additional time required to complete your recall. Some repairs may require additional time if the technician encounters some difficulty, we apologize for not communicating with you about the additional time. Thank you for the feedback, in the future we will make a better effort to communicate with our customers when repairs take longer than expected. Matt W. - CR Mgr. - Right Toyota

...
69
...