Right Toyota - Service Center
Scottsdale, AZ
1,288 Reviews of Right Toyota - Service Center
Staff is friendly and helpful answering my questions. Employees seemed happy. Work completed in timely manner and I was informed of progress. Right Toyota is the place to go. Employees seemed happy. Work completed in timely manner and I was informed of progress. Right Toyota is the place to go. More
Great customer Service and explaining the need and time. Roger is a great person and his knowledge helps understanding the need . Great and very friendly Roger is a great person and his knowledge helps understanding the need . Great and very friendly More
Very friendly and professional staff. No one did the hard sell pitch, which would have been a deal breaker. I would recommend this dealer to my friends. hard sell pitch, which would have been a deal breaker. I would recommend this dealer to my friends. More
Tim is a great service advisor. He goes above and beyond to make sure the things that are bothering you about your Toyota are addressed. Or if basic maintenance, it’s a no hassle experience to make sure the things that are bothering you about your Toyota are addressed. Or if basic maintenance, it’s a no hassle experience More
Scheduled an oil change and asked them to look into a tire leaking air. 90 minutes later, I had heard absolutely nothing from the service person. I was perplexed since I am used to getting my oil changed tire leaking air. 90 minutes later, I had heard absolutely nothing from the service person. I was perplexed since I am used to getting my oil changed in under 20 minutes at Take 5. I went to ask what was going on and if he could get in touch with the mechanic working on the vehicle. He didn't seem to think walking the 30 seconds to the garage and asking the mechanic was possible. I waited another 40 minutes with no update. Apparently they patched the tire which was nice, but never asked if I had the time to wait or gave me any update. While waiting apparently I lost my headphones there and they were not at the dealership when I came back to look for them so someone clearly helped themself to those. My "free" tire repair ended up costing me my headphones, more than a new tire would have been at costco. Nancy, the receptionist, was the only person who seemed happy to be there. The service person and cashier were lackluster. Not sure why Right Toyota's service is so much worse than Right Honda's where I'd had work done before. I wouldn't normally take the time to complain, but I specifically asked not to be texted useless information after my service and was texted anyway asking me to leave an honest review so here it is. More
Great service great people!. Darvin always explains everything to me, they all do a great job, I’ve been using this service dealership for many years. Recommend them to others. everything to me, they all do a great job, I’ve been using this service dealership for many years. Recommend them to others. More
It was an appointment for a recall. I was checked in very fast and got a rental right away. In the afternoon I was called to pick up my car. Everything went very smooth. fast and got a rental right away. In the afternoon I was called to pick up my car. Everything went very smooth. More
Excellent customer service with all questions answered Excellent customer service with all questions answered in a clear manner! The car was in and out on 1 hour..All employees were helpful and Excellent customer service with all questions answered in a clear manner! The car was in and out on 1 hour..All employees were helpful and courteous. More
I took my 2021 Toyota Tacoma in for service and a cracked windshield. Matt Rich coordinated w/ the glass company on my behalf and all was handled quickly and professionally. windshield. Matt Rich coordinated w/ the glass company on my behalf and all was handled quickly and professionally. More