Right Toyota - Service Center

My 2021 Toyota Highlander Hybrid requires 0W-16 oil, the invoice says 0W-20 oil was used. The Toyota manual says to use 0W-20 only if 0W-16 is not available and to use 0W-16 the next time. Service advisor invoice says 0W-20 oil was used. The Toyota manual says to use 0W-20 only if 0W-16 is not available and to use 0W-16 the next time. Service advisor says the mechanic should have looked at his right up sheet which stated 0W-16. Was the right oil used? More

Daniel Vick is my service rep. He gives me excellent service. I have only 650 miles on my new car all I needed was an oil change. In and out in under 45 minutes. service. I have only 650 miles on my new car all I needed was an oil change. In and out in under 45 minutes. More

They were friendly, they were courteous, they were thorough, and they were timely. They provided me with a rental at no extra charge and I hassle. thorough, and they were timely. They provided me with a rental at no extra charge and I hassle. More

Quick service and friendly staff. Everybody in the service department is so helpful and on top of it. Would recommend this dealership to everyone in the area service department is so helpful and on top of it. Would recommend this dealership to everyone in the area More

Everybody was curtious. Good communication From making the appointment to completion of the work. We were issued a loaner and it was delivered quickly as well as a 2021 car the appointment to completion of the work. We were issued a loaner and it was delivered quickly as well as a 2021 car More

I’ve been going to Right Toyota for years. The service is always outstanding. Daniel was my service manager. Car was ready when promised and he explained what was condition of my vehicle. always outstanding. Daniel was my service manager. Car was ready when promised and he explained what was condition of my vehicle. More

Right Toyota has great customer service and stands by their work. I would like to thank Matt W. for taking the time to speak with me. I will be back to have my car serviced. their work. I would like to thank Matt W. for taking the time to speak with me. I will be back to have my car serviced. More

Went in for 15k service. My Rav4 was done in less then 30 minutes Great Service! Would recommend to my friends. Very courteous service rep. 30 minutes Great Service! Would recommend to my friends. Very courteous service rep. More

Regular service and was in and out in 30 minutes. Garvin is outstanding and the waiting area is very comfortable. We will be back again. is outstanding and the waiting area is very comfortable. We will be back again. More

Had appointment. Dealership was on time and work was done as anticipated. Service rep courteous and efficient. BUT for all the hype Right gives on it's webpage, and at the dealership for being Covid19 sa as anticipated. Service rep courteous and efficient. BUT for all the hype Right gives on it's webpage, and at the dealership for being Covid19 safe (following CDC guidelines, etc), few masks worn by service or sales staff, including management. More