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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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April 02, 2021

The service department is well run. My 20K service was completed while I waited. The waiting area is clean and comfortable and the employees are courteous and professional. More

by Craigpfeif4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Apr 05, 2021 -

Right Toyota responded

Craig, thank you very much for the compliment concerning our service department, we appreciate your business and opinion. Matt W. - CR Mgr. - Right Toyota

April 02, 2021

Stupid day. Dropped car off night before and the assigned service manager told me he’d call me the next morning. Never called. Only number on his card his cell. Left messages. In after noon I ca More

by 10southwind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Vick
Apr 05, 2021 -

Right Toyota responded

10southwind, wow, we are very sorry about your experience. The advisors are assigned randomly to be fair, so we are very sorry your assigned advisor was off the next day, that was a mistake and we dropped the ball. Thank you very much for letting us know about the situation so we can make changes and this sort of thing won't happen again. We appreciate your business and opinion. Matt W. - CR Mgr. - Right Toyota

March 29, 2021

Christopher Browning was the service consultant for my battery replacement and oil change. He was courteous, knowledgeable and professional. He was accurate in the length of time these services would take More

by Kathryn Maggiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
Mar 29, 2021 -

Right Toyota responded

Kathryn, thank you very much for the kind comments about your service experience with Chris. Chris was able to provide the service you should expect when having your vehicle maintained at a dealer, we appreciate you mentioning it in your review. Thank you very much for choosing our service department, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

March 27, 2021

Matt was very helpful in getting our car serviced. We liked the $50 coupon when spending over $500. We will be back for next service. More

by Mjcramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 29, 2021 -

Right Toyota responded

Mjcramer, we are pleased Matt was helpful during your recent service visit with us. We do our best to provide discounts for our customers to help reduce the cost of servicing your vehicle, thank you for mentioning it. We look forward to seeing you in the future, thank you for choosing us. Matt W. - CR Mgr. - Right Toyota

March 25, 2021

Professional and courteous service. Always polite and provided clarity in their service provided . I would certainly recommend the good service to friends. Thank you to Vick More

by evyinaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vick
Mar 25, 2021 -

Right Toyota responded

evyinaz, thank you for recommending us to friends and family, good referrals are what keep us growing as a dealer. Danny does a great job providing customers with the information needed to keep their vehicle running reliably, he is an excellent service advisor. Thank you for using our service department, we appreciate your opinion and great relationship. Matt W. - CR Mgr. - Right Toyota

March 25, 2021

Quick professional great service. Sam Campisi did a Quick professional great service. Sam Campisi did a great job. I love my Toyota’s . I had to continue writing to get to 25 words More

by FrankieJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Campisi
Mar 26, 2021 -

Right Toyota responded

FrankieJ, we appreciate your review and for being a great customer, thank you for your business. Matt W. - CR Mgr. - Right Toyota

March 24, 2021

Great service and communication from Danny in the Service Department. Professional and friendly. Work done promptly while I waited, clear explanation of needs and options. More

by Orrinoliver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 25, 2021 -

Right Toyota responded

Orrinoliver1, great work with good communication is the key to good customer service. Danny is a great service advisor, thank you for taking the time to comment about his efforts. Thank you for choosing us, we look forward to keeping our great relationship going with you and we appreciate your business. Matt W. - CR Mgr. - Right Toyota

March 23, 2021

Excellent service rep, easy to make appt and appropriate reminders, large clean indoor/outdoor waiting area with coffee available, did miss the car wash although understand due to covid More

by Azwildcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delvin perry
Mar 25, 2021 -

Right Toyota responded

Azwildcat, we strive for excellence in every area of service to our customers. We will be resuming the car wash service soon, we appreciate your patience and your business. Matt W. - CR Mgr. - Right Toyota

March 22, 2021

Awesome! Tim my service guy was great! So helpful and good listener I’d highly recommend Tim and Right Toyota! They are a great company! More

by singer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 25, 2021 -

Right Toyota responded

Singer, you are right, Tim is a great service advisor and a great guy. Thank you for recommending the dealership, we appreciate your business and your opinion. Matt W. - CR Mgr. - Right Toyota

March 15, 2021

I will drive out of my way to use Right Toyota Service dept even though there is another Toyota dealership 15 minutes from my house. Right service dept is always helpful, friendly, and prompt. More

by Megski79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 15, 2021 -

Right Toyota responded

Megski79, you can't ask for a better testimonial from a customer than one who will drive an extra distance to have their vehicle serviced with you rather than the dealer closer by. Thank you very much for choosing us and for being such a loyal Right Toyota customer. Matt W. - CR Mgr. - Right Toyota

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