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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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March 10, 2021

Made a appointment waited 1/12 hours then was told there was noting wrong with car . Was told if it happens again bring it back and the tech will take it for drive and test it. My question is while I was t More

by George
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
541 Christopher Browning. Tech 452
Mar 15, 2021 -

Right Toyota responded

George, we are very sorry you had to wait for an hour and a half to find out we could not replicate the problem with your vehicle. I will have one of our senior service advisors follow up with you and hopefully, we can get to the bottom of the issue you are having with your vehicle. I read and respond to every review, so customer service is very important to us and we appreciate you purchasing the vehicle from our dealership. Matt W. - CR Mgr. - Right Toyota

March 10, 2021

Work was completed in a timely manner and the staff was courteous and friendly. The parts department was especially helpful with getting the parts I needed. More

by damato.m.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 10, 2021 -

Right Toyota responded

damato, we always do our best to get any work performed in the service department done in a timely and convenient manner because we understand our customers are busy people who need to get on with their day. Thank you very much for choosing Right Honda and for the kind review. Matt W. - CR Mgr. - Right Honda

March 09, 2021

Helpful, competent, knowledgeable, Friendly, Proactive, Helpful, competent, knowledgeable, Friendly, Proactive, Thorough, fast service, Cute eyes, Nice hair, Polite, professional, sweet. Brought in my C More

by Twhit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 09, 2021 -

Right Toyota responded

Twhit, we are very sorry all the good ones are always taken, your review is a breath of fresh air. Nonetheless, we are happy our staff member was able to provide you with a great service experience. Thank you very much for choosing Right Toyota. Matt W. - CR Mgr. - Right Toyota

Mar 09, 2021 -

Twhit responded

I didn't think anyone would actually read these lol oops. you're welcome :)

March 08, 2021

Feel like I got honest answers about buying or leasing my truck, then service has been great with Roger Terp always taking time to explain what needs done and why More

by Lprscp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Mar 08, 2021 -

Right Toyota responded

Lprscp1, we are so happy to have you as our customer in both sales and service, thank you for the business. Matt W. - CR Mgr. - Right Toyota

March 08, 2021

I have been pleased with the service and with the assistance I received at my last Service appointment. There was a discrepancy on my file and my service writer on my 3/5 was very accommodating More

by bellai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam campisi
Mar 08, 2021 -

Right Toyota responded

bellai, we are very pleased we were able to assist you during your last service visit. Thank youi very much for being a Right Toyota customer. Matt W. - CR Mgr. - Right Toyota

March 04, 2021

I am currently driving my tenth Toyota product. I have tried many of the Toyota and Lexus dealerships in the Phoenix and Flagstaff area. I can say that I have had nothing but great experiences with Right More

by Dr G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich and Ryan Lanoue
Mar 05, 2021 -

Right Toyota responded

Dr. G, we are very pleased you found us, a dealership that will always be there to take care of you in both the sales and service departments. We really appreciate your business and we look forward to seeing you on your next visit. Matt W. - CR Mgr. - Right Toyota

March 01, 2021

Excellent service on a consistent basis. Service and technicians are very thorough. Roger Turp is personable, customer service friendly and polite even when he is swamped. More

by gbrown5314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Turp
Mar 01, 2021 -

Right Toyota responded

Gbrown, busy or not every customer should receive the best level of service possible. Roger is a great service advisor, he has been with us for a very long time and his customers love working with him. Thank you very much for taking the time to post your review about Roger and the dealership. Matt W. - CR Mgr. - Right Toyota

March 01, 2021

Great job and great people as like Roger. Hope have more great people work there. Also, I will recommend my friends to buy Toyota cars. More

by Juliezhu5206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 01, 2021 -

Right Toyota responded

Juliezhu, thank you very much for the kind review. We appreciate your business and the recommendation to your friends and family. Matt W. - CR Mgr. - Right Toyota

February 28, 2021

Outstanding Job! Once again and every time I go to Right Toyota they do an outstanding job of taking care of me and my 4 runner! Tim in the service department is friendly, fast and efficient. I know More

by vyasay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim P.
Mar 01, 2021 -

Right Toyota responded

vyasay, you can always count on Tim to provide an outstanding service experience, he always goes the extra mile for all of his customers. Thank you very much for servicing your 4Runner in our service department, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

February 24, 2021

Daniel Vic provides excellent customer service whenever I bring my car to Right Toyota. I highly recommend Right Toyota for both purchasing cars and for maintenance. AJ in sales takes excellent care of you f More

by vbinaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ and Daniel Vic
Feb 26, 2021 -

Right Toyota responded

vbinaz, thank you very much for choosing Right Toyota as your dealership for both sales and service, we greatly appreciate your business and the kind comments. Matt W. - CR Mgr. - Right Toyota

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