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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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January 24, 2021

Nice guy. Finished maintenance very quickly. Really did not have anything done to my car except the Toyotacare service. They are still not doing car washes due to covid More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin
Jan 25, 2021 -

Right Toyota responded

Thank you for choosing Right Toyota. We apologize the car wash service is still under suspension, and we will be resuming the service as soon as the Covid-19 pandemic has abated. We are very sorry for the inconvenience. Matt W. - CR Mgr. - Right Toyota

January 24, 2021

Excellent service! Comfortable waiting area. Prompt notification when my car was ready! Highly recommended Toyota Dealership. We bought our last 4 cars here and Right Toyota will continue to be our t More

by mildo4u@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Jan 25, 2021 -

Right Toyota responded

mildo4u, thank you very much for being such a loyal customer, it takes a great relationship to build enough trust in a dealership to purchase 4 vehicles. Ryan and Kent are always available for questions and to take care of your needs after the sale. Thank you very much for your trust over the years, we sincerely appreciate your business and the great review. Matt W. - CR Mgr. - Right Toyota

January 24, 2021

I purchased and have always gotten my Prius served there. Friendly and helpful Toyota Advisor. I've been exceptionally happy and recommend them without reservation. More

by LP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bocchi
Jan 25, 2021 -

Right Toyota responded

LP, thank you for the fantastic review. Our service advisors really go out of their way to provide an excellent service experience. We really appreciate your business and your recommendation of our service department. Thank you! Matt W. - CR Mgr. - Right Toyota

January 22, 2021

Serviced my 2019 Tacoma TRD Sport. As usual, best service, fast service, explained what was performed, and all while being polite, friendly, and professional. Used for servicing my '99, '15, and now More

by edieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Campisi; Kimberly (set up appointment)
Jan 25, 2021 -

Right Toyota responded

Edieb, thank you for bringing your three Toyota Tacomas Right Toyota for service. We sincerely appreciate your business over the past 9 years, and we look forward to servicing your Toyota vehicles in the future. Thank you very much for being a loyal Right Toyota customer, we greatly appreciate your business and the great review. Matt W. - CR Mgr. - Right Toyota

January 20, 2021

Excellent service. Right on time and did the service in a timely manner. I would highly recommend this dealer for a new vehicle purchase or lease. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Browning
Jan 22, 2021 -

Right Toyota responded

Alex, thank you very much for recommending us in your review, we really appreciate your business and for taking the time to recognize a job well done. Matt W. - CR Mgr. - Right Toyota

Jan 22, 2021 -

Alex responded

Thank you for being the ONLY Toyota dealer in the Valley for my family!

January 19, 2021

Great service experience. Our Service guy Matt Rich was always great in taking care of maintenance on our Toyota RAV4 and this service appointment was no exception. Matt is thorough and extremely polite. H More

by Bobbyguns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Jan 22, 2021 -

Right Toyota responded

Bobbyguns, we sincerely appreciate having you as a service customer. Thank you very much for taking a few moments out of your day to post this review recognizing one of our staff and his efforts to make sure you have a great experience at the dealership. Matt W. - CR Mgr. - Right Toyota

January 15, 2021

I love my dealership I have very good relationship with my sales person AJ at the Scottsdale and also with my mechanic Matt B. They both have worked with me for years and on different cars. Always a very p More

by Ingrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt B
Jan 22, 2021 -

Right Toyota responded

Ingrid, thank you very much for the great review and for mentioning the recognizing the hard work of our staff members AJ and Matt B. We really appreciate you being a loyal customer for both the service and sales department over the past years. It is awesome customers like you that make it worth coming in to work every day, thank you! Matt W. - CR Mgr. - Right Toyota

January 10, 2021

Scheduling was easy, check-in quick and my car was repaired quickly. I was having recall work done and was very happy with the service department. More

by Kolson6782
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Jan 11, 2021 -

Right Toyota responded

Kolson6782, we are happy to see that scheduling service for our customers is easy and convenient. Thank you for choosing Right Toyota, we appreciate your business and the positive review. Matt W. - CR Mgr. - Right Toyota

January 08, 2021

Great to work with. Offered $50 overall discount, but when requested price discount on parts instead, it was provided, which was more than the originally overall discount. More

by Cscarbr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt R
Jan 11, 2021 -

Right Toyota responded

CScarbr1, looks like we were able to provide you with some pretty good discounts, we are always happy to work with our customers and save them money whenever possible. Thank you for choosing Right Toyota Matt W. - CR Mgr. - Right Toyota

January 08, 2021

First time at this dealership - waited 3 hours with no communication. I arrived at 10am for a 10:15am appointment and didn't leave until after 1pm. It wasn't until I asked how much longer that I saw my ke More

by Johnsang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of names
Jan 11, 2021 -

Right Toyota responded

Johnsang, we are sorry you had a difficult time having your vehicle serviced at Right Toyota. Communication between the staff and customer is extremely important and if not done correctly can time delays and a whole host of other issues. The tire repair definitely added some time to the overall wait time for your visit, and we should have let you know there was an issue with the tire when we encountered it. We sincerely apologize your basic service took so long, you should have been provided with updates about the status of your vehicle. Thank you for bringing this to our attention, we will do our best to correct these shortcomings so we can provide better service to our customers in the future. Matt W. - CR Mgr. - Right Toyota

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