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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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January 05, 2021

Excellent service. I’ve been going to this dealer for almost 7 years and always attentive and helpful. Easy to schedule online, able to rent a car right there and timely service. More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
January 03, 2021

Came in at closing time with battery problems. No Came in at closing time with battery problems. No problem Darvin Perry took control. Darvin is one special service advisor. Service is one reason More

by Gricherson1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
January 01, 2021

Service department was very efficient and fast servicing my vehicle. Roger Terp always explaining what was done and what will be done next time. He reviews the safety point findings with me. More

by mheitka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
January 01, 2021

Right Toyota has the best employees who always put the customer first. Nothing short of “TOP” shelf service! I always leave there feeling 100% satisfied. More

by lumberguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
December 31, 2020

Dealership scratched up the bottom sides of the car and of course will not take responsibility. I know every scratch on this car and there is zero questions it happened at the dealership. I also had a d More

by EW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
Jan 04, 2021 -

Right Toyota responded

EW, we are sorry you had difficulty on your last visit to the dealership. Please let me know what I can do to help. Matt W. - CR Mgr.- Right Toyota mwinter@righttoyota.com

December 31, 2020

Darwin Perry has been awesome to work with for the last 12 years! He has always been responsive and the ultimate profesdional. Great service and quality product! More

by AZWILDCAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwyn Perry
December 31, 2020

I understand it’s a busy time of year but my oil change was a three and a half hour wait. It would have been longer if I didn’t approach my service agent. I’ll pay for an oil change at a regular shop from More

by Patricia Lohmier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim
Jan 04, 2021 -

Right Toyota responded

Patricia, that's a really long wait for an oil change, we are very sorry it took so long. Please contact me and I will send you a certificate for a complimentary oil change on your next visit. Also, when you return to the dealership please look me up. I will make sure your visit never takes longer than necessary. I am always here to help in any way I can. Matt W. - CR Mgr. - Right Toyota mwinter@righttoyota.com

December 30, 2020

Service was performed in a timely manner, all reps were courteous & accommodating. I was pleased with the experience. Getting out of service area was a bit of a problem. Some redesigning could improve exit More

by Juliet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
December 30, 2020

15k service : Brian P got me in and out with no appointment. Great service within a reasonable time during a busy Monday morning. Brian was great . More

by Rich Pagel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paravicini
December 30, 2020

Right Toyota Service always does a great job, on time and keeps you informed about the progress. They took me on short notice and got it done quickly. More

by hockey99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
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