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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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November 08, 2020

Right Toyota does a great job in not only taking care of my car but taking care of me with a very short turnaround knowing that I am waiting at the dealership for my car. They always complete the service be More

by Kentan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 19, 2020 -

Right Toyota responded

Kentan, we always do our best to make sure the job gets done right and in a timely manner. Thanks for the review. Matt W. - CR Mgr. - Right Toyota

November 08, 2020

I have always receive THE best service at Right Toyota with Neil Germundson in sales and Darvin in service. I only recommend them and Right Toyota of course to all friends and family More

by chizler73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Germundson and Darvin
Nov 19, 2020 -

Right Toyota responded

chizler73, Neil and Darvin are great guys who really appreciate your recommendations. Thank you very much for being a loyal Right Toyota customer. Matt W. - CR Mgr. - Right Toyota

November 06, 2020

I love the service people at Right Toyota. Tim P is absolutely excellent as our person. He always listens & follows through each service visit. I will go back for another vehicle due to the service pee More

by Diannalbanana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim P
Nov 06, 2020 -

Right Toyota responded

Dianna, thank you for taking the time to post your review about Tim. We really appreciate you taking the time to recognize him and the hard work he does for his customers every day. Matt W. - CR Mgr. - Right Toyota

November 05, 2020

Great fast service. My service rep always goes above and beyond. I have been going to Right Toyota for many years for service and always top notch! More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin perry
Nov 06, 2020 -

Right Toyota responded

Sheri, we love hearing from our customers and appreciate the great review. Thank you very much! Matt W. - CR Mgr. - Right Toyota

November 02, 2020

Service on my car was great! Brian in the service dept & Matt in parts were so helpful, attentive & thorough! They got it done! Thank you. More

by az941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in Service & Matt in Parts
Nov 06, 2020 -

Right Toyota responded

Thank you very much! The team here at Right Toyota will always be here for you ready to take care of you. Matt W. - CR Mgr. - Right Toyota

November 01, 2020

I used the drop off service. It was a good experience. The service provider called with updates through out the service. I take my vehicle the Right Toyota for all my services. More

by J96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Nov 06, 2020 -

Right Toyota responded

J96, we are very happy to hear the drop off service is working well for you. Thank you for your business! Matt W. - CR Mgr. - Right Toyota

October 31, 2020

Very courteous and great customer service. I will come back to him. Great showroom. It was a pleasure to work with Daniel. Will be back More

by asgalvin22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
October 28, 2020

I was given a 10:45 appointment and it took them 2.5 hours to do an oil change. At scheduling, I was told that they were less busy at that time vs. 9am when I wanted to come in. As a result, I sat More

by Baldwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Bocchi
Oct 28, 2020 -

Right Toyota responded

Baldwin, we are very sorry you had a negative experience having you oil change service at the dealership recently. The dealership does a very large volume of basic service in the morning during the week, so I sincerely apologize your oil change took longer than expected to complete. The service advisor should have recommended the shuttle to you and notified you of the extended times for service that morning, you are correct and we apologize. We will notify the vending company of the card reader issue and boost the bandwidth available to customers for WIFI, thank you for bringing this to our attention. Matt W. - CR Mgr. - Right Toyota

October 27, 2020

Darvin , as usual, was great to work with. No nonsense and right to the point. He always adds value to my visit. Thanks for the quick turnaround. More

by Kelly Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
October 25, 2020

Took my new Tundra for first maintenance. Izzy Ramirez was my service contact. Everyone was very polite and they completed my service in the amount of time they said it would take. I have closer Toyota de More

by Mmcgregor54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy Ramirez
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