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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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October 14, 2020

I chose to stay for the service work and found myself in a pleasant environment with helpful staff. Was surprised/disappointed that they didn't wash my car and thought this service was covered as part of my More

by Vania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Paravinci
October 14, 2020

I have always gotten great service and a very helpful and friendly atmosphere ..I have been getting my car serviced for over twelve years and everything has been just perfect!!! Thank you, Penny More

by Pennykoenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bocchi
October 06, 2020

The starter battery in our hybrid Camry did not work Monday morning so had AAA come jump start it. Since we could not turn the car off; Danny in the service team was able to get our car in immediately t More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
September 30, 2020

I liked the service department better when Bob was there. They didn’t even wash my car and tried to use Covid as an excuse More

by Ficujoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Oct 14, 2020 -

Right Toyota responded

The dealership has temporarily suspended the car washing service due to Covid-19 to reduce the amount of exposure employees have with customer vehicles for the protection of both employees and customers. We have received complaints from both sides of this issue and unfortunately for those who wish to have a car wash the dealership has decided to err on the side of caution. We dealership will resume the car wash service in the near future and we apologize for the inconvenience. Matt W. - CR Mgr. - Right Toyota

September 30, 2020

Chris was great ...got my car in and out quickly ...very professional and everyone I had contact with was very nice ...thank you Right Toyota...you rock More

by Carolicakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
September 24, 2020

Always service has been top-notch. Chris kept us informed and work was done properly and in timely manner. Very happy with our Toyota experiences to date. More

by cindy.jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris - service / Ryan Jenny - sales
September 24, 2020

Consistently great service. Best in town. Reason why I bought the car at Right Toyota and will continue to in the future. Always treated with respect. More

by jwb2080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
September 23, 2020

Nice dealership Wish help would take a little more time Nice dealership Wish help would take a little more time explaining their services Friendly people and nice waiting room for short service Wish t More

by jankgill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
September 23, 2020

Excellent service! Prompt, efficient, helpful, professional.My only concern was that there were customers where I was waiting on the shaded patio who were smoking and vaping. I am assuming you hav More

by Lillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
September 22, 2020

I was promised a full tank of gas by the service manager, Frank. Promise was not kept. Not friendly when I dropped the vehicle off. More

by Zzzzamv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank and Chris
Sep 23, 2020 -

Right Toyota responded

I would be happy to make sure you receive your tank of gas, sorry this was not honored when you brought your vehicle in for service. I apologize our staff was not friendly with you when you dropped your vehicle off for service, the dealership should always provide a friendly and welcoming atmosphere for all customers so I am sorry your experience was an exception. Please feel free to contact me for the gas and to share your comments about your visit to the dealership. Matt W. - CR Mgr. - Right Toyota mwinter@righttoyota.com

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